User Researcher – Grow with Impact in Agile Teams

Hippo; United Kingdom; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Pension scheme

Holiday allowance

Perkbox access

Critical illness cover

Life assurance

Volunteer days

Cycle-to-work

EV salary sacrifice

Season ticket loans

Wellbeing sessions

Flexible benefits

Job summary

Hippo Digital is seeking an intermediate user researcher to plan and run research that informs product design. You will work with agile teams to test services and translate insights into actionable recommendations.

Ideal candidates have strong research skills, experience advising on user-centered design, and the ability to explain findings to clients. A clear growth path is offered within the Hippo consulting community.

Qualifications

• Experience of working with senior stakeholders.
• Experience with qualitative and quantitative research methods to gain insights.
• Working knowledge of user-centered design principles and practices.
• Ability to explain findings and handle challenges from stakeholders.

Responsibilities

• Plan and execute a range of user research to support product design.
• Identify the most appropriate research methods depending on the service lifecycle phase.
• Help the team build empathy for service users.
• Support usability evaluation sessions.
• Collect data with tools and write research reports to present findings.
• Present findings, recommendations and customer insights to stakeholders.
• Collaborate with Agile multidisciplinary teams within a user-centered design process.
• Learn from insights to define and improve the service and explain decisions clearly.
• Run workshops with the team and stakeholders.
• Share best practices with the Hippo research and design community.

Skills

Stakeholder management

Qualitative & quantitative methods

User-centered design

Communication of insights

Job description

Hippo Digital is seeking an intermediate user researcher to plan and run research that informs product design. You will work with agile teams to test services and translate insights into actionable recommendations.

Ideal candidates have strong research skills, experience advising on user-centered design, and the ability to explain findings to clients. A clear growth path is offered within the Hippo consulting community.