Intermediate User Researcher — Grow Impact in Agile Teams

Hippo; Leeds; Vor Ort; GBP 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Pension scheme

Holiday entitlement

Perkbox discounts

Critical illness cover

Life assurance

Volunteer days

Cycle-to-work

EV salary sacrifice

Season tickets

Wellbeing sessions

Private health

Private dental

Additional pension

Extra holidays

Wellbeing contribution

Charity contributions

Tree planting

Zusammenfassung

Hippo Digital in Leeds is seeking an experienced intermediate consultant in user research to plan and run research that informs service design. You will work with designers, product owners, developers and Agile teams to test services and translate evidence into practical recommendations for clients.

The role emphasizes growth at the intermediate level, collaboration with cross-functional teams, and sharing best practices within the Hippo research and design community; candidates should be adept

Qualifikationen

• Experience working with senior stakeholders.
• Experience using qualitative and quantitative methods to gain insights.
• Understanding of user-centred design principles and practices.
• Ability to explain findings and handle stakeholder challenges.

Aufgaben

• Plan and execute a range of user research to support product design.
• Identify appropriate research methods for each service phase.
• Help the team build empathy for service users.
• Support usability evaluation sessions.
• Use tools to collect data and write research reports.
• Present findings, recommendations and customer insights to stakeholders.
• Collaborate with Agile, multidisciplinary teams in a user-centred process.
• Learn from insights to define and improve the service and justify decisions.
• Run workshops with team and stakeholders.
• Share best practices with the Hippo research and design community.

Kenntnisse

User research

Plan & conduct

Stakeholder communication

Workshop facilitation

Agile teamwork

Jobbeschreibung

Hippo Digital in Leeds is seeking an experienced intermediate consultant in user research to plan and run research that informs service design. You will work with designers, product owners, developers and Agile teams to test services and translate evidence into practical recommendations for clients.

The role emphasizes growth at the intermediate level, collaboration with cross-functional teams, and sharing best practices within the Hippo research and design community; candidates should be adept