Lead User Researcher — AI-Driven Strategy & Impact

Hippo Digital Limited; Leeds; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Contributory Pension Scheme (Hippo 6%)

25 Days Holiday + UK Public Holidays

Perkbox discounts

Private health cover

Life assurance and death in service

Job summary

Hippo Digital Limited is seeking a Lead Consultant with a strong user research background to shape user strategy across projects and drive outcomes. You will mentor researchers, uphold research standards, and advocate for user-centred delivery in complex client engagements.

You will lead research in AI-enabled environments and support bids, with mobility to work across Hippo offices in the UK. A background in UX research and consultancy is essential.

Qualifications

• Extensive lead-level research experience across complex delivery environments.
• Ability to lead multidisciplinary teams using user-centred research across product lifecycle.
• Strong track record applying diverse research methodologies with accessibility focus.
• Proven consultancy and leadership skills with client-facing engagement.

Responsibilities

• Lead research on complex client engagements with a user-centred approach.
• Influence decision-making through data, insights and primary research.
• Guide and mentor Senior and Intermediate researchers within Hippo.

Skills

User research

Research leadership

Mentoring

AI in research

UCD

Stakeholder influence

Multidisciplinary teams

Ethics & safeguarding

Research methods

AI workflows

Job description

Hippo Digital Limited is seeking a Lead Consultant with a strong user research background to shape user strategy across projects and drive outcomes. You will mentor researchers, uphold research standards, and advocate for user-centred delivery in complex client engagements.

You will lead research in AI-enabled environments and support bids, with mobility to work across Hippo offices in the UK. A background in UX research and consultancy is essential.