Senior User Researcher & Team Lead for Impact

Hippo Digital; Greater London; Vor Ort; GBP 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Pension scheme

Perkbox discounts

Critical illness cover

Life assurance

Cycle-to-work

Salary sacrifice EV scheme

Season ticket loans

Wellbeing sessions

Flexible benefits

Zusammenfassung

Hippo Digital is recruiting senior consultants in user research. Senior consultants lead teams, apply user research methodologies, and advocate for user-centred design.

You’ll work with designers, product owners, developers and agile teams to design and test services, using evidence to inform decisions for clients. You’ll be a leader, sharing expertise with clients and team members, and growing as a leader through exciting opportunities.

Qualifikationen

• Expertise in applying user research methodologies across environments.
• Experience leading multidisciplinary Agile teams to design and deliver people-centred services.
• Knowledge of accessibility needs or assisted digital research.
• Proven track record of championing user research and service design approaches.
• Experience in line management or mentoring other researchers.
• Strong communication and stakeholder management with tact.
• Understanding of other Agile roles in design, product, and tech.
• Strong consultancy and leadership skills with clients.

Aufgaben

• Advise clients on solving complex problems using research and agile methods.
• Lead multidisciplinary Agile teams to design services meeting user needs.
• Promote inclusive research approaches and best practices.
• Manage client relationships and challenge ideas constructively.
• Line-manage researchers and mentor colleagues on research practices.
• Support recruitment, events, blogs and new business development.
• Promote Hippo’s people-centred design offer internally and externally.

Kenntnisse

User research methodologies

Agile teams leadership

Accessibility research

Champion user research

Line management

Stakeholder management

Leadership

Cross-functional collaboration

Jobbeschreibung

Hippo Digital is recruiting senior consultants in user research. Senior consultants lead teams, apply user research methodologies, and advocate for user-centred design.

You’ll work with designers, product owners, developers and agile teams to design and test services, using evidence to inform decisions for clients. You’ll be a leader, sharing expertise with clients and team members, and growing as a leader through exciting opportunities.