Senior User Researcher & Team Leader

Hippo Digital; Manchester; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Perkbox access

Critical illness cover

Life assurance and death in service

Cycle-to-work

Salary sacrifice EV scheme

Season ticket loans

Flexible benefits scheme

Diversity & Inclusion program

Job summary

Hippo Digital is recruiting senior consultants in user research to lead research-driven design within Agile teams. You’ll advise clients, guide multidisciplinary teams, and advocate inclusive user-centred approaches while growing as a leader.

We offer opportunities to share expertise with clients and team members, with a clearly defined growth path within the Intermediate level and a salary band that supports progression.

Qualifications

• Expertise in applying user research methodologies across environments.
• Experience working in multidisciplinary Agile teams to design and deliver user-centred services.
• Strong ability to manage stakeholders and communicate research insights clearly.

Responsibilities

• Advise clients on solving complex problems using research and Agile methods.
• Lead multidisciplinary Agile teams to design services meeting user needs.
• Advocate inclusive approaches within user research.
• Line manage and mentor other user researchers, helping the team grow.
• Support recruitment, events, and business development activities.
• Promote Hippo’s user-centred design offer both internally and externally.

Skills

User research methodologies

Multidisciplinary Agile teamwork

Stakeholder management

Line management / mentoring

Job description

Hippo Digital is recruiting senior consultants in user research to lead research-driven design within Agile teams. You’ll advise clients, guide multidisciplinary teams, and advocate inclusive user-centred approaches while growing as a leader.

We offer opportunities to share expertise with clients and team members, with a clearly defined growth path within the Intermediate level and a salary band that supports progression.