User Researcher - Flexible, Hybrid Role in Digital Services

Version 1; Newcastle upon Tyne; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading tech services provider in Newcastle upon Tyne seeks a User Researcher Consultant to shape accessible services that deliver lasting value. You will lead research to validate assumptions within agile teams, influence service strategies, and foster a user-first mindset throughout client organizations. With 2-3 years of relevant experience, you will develop strong relationships and ensure evidence informs key decisions. The role offers flexible working, a comprehensive benefits package, and significant opportunities for professional growth.

Benefits

Performance-Related Profit Share

Flexible working options

Financial Wellbeing initiatives

Employee Wellbeing schemes

Career development programs

Qualifications

• 2-3 years of experience in user research for digital services.
• Ability to manage research projects independently and influence decision-making.
• Experience with usability testing, interviews, surveys, and analysis.

Responsibilities

• Deliver user research that informs product and strategy decisions.
• Build strong client relationships and provide actionable recommendations.
• Collaborate within multidisciplinary teams to foster positive environments.

Skills

User research

Communication skills

Agile methodologies

Qualitative methods

Quantitative methods

Job description

A leading tech services provider in Newcastle upon Tyne seeks a User Researcher Consultant to shape accessible services that deliver lasting value. You will lead research to validate assumptions within agile teams, influence service strategies, and foster a user-first mindset throughout client organizations. With 2-3 years of relevant experience, you will develop strong relationships and ensure evidence informs key decisions. The role offers flexible working, a comprehensive benefits package, and significant opportunities for professional growth.