User Researcher

Version 1 Solutions Limited; City of Westminster; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prominent solutions provider in the UK is seeking an adaptable User Researcher to join agile teams working on projects for Public Sector Clients. The ideal candidate will use user-centered design practices to conduct research and testing for usability and accessibility. Responsibilities include selecting research methods, communicating findings, and managing stakeholder expectations. This is an opportunity to influence design based on user needs while contributing to meaningful projects.

Qualifications

• Experience with user-centered design practices.
• Familiarity with agile workflows across development.
• Ability to test designs for usability and accessibility.

Responsibilities

• Conduct diverse user research activities.
• Select appropriate research methods for the product lifecycle.
• Communicate design decisions effectively to stakeholders.
• Manage stakeholders and escalate issues when necessary.

Skills

User-centered design practices

Agile workflows

Collaboration

Usability testing

Accessibility testing

Job description

Overview

We are looking to recruit an adaptable User Researcher who can work effectively in multidisciplinary, agile teams to deliver excellent results across projects for Public Sector Clients.

Responsibilities

• Include diverse users in appropriate research activities to help teams deliver accessible services.
• Apply a range of user research methods and select appropriate methods for different stages of the product life cycle and situations.
• Turn research data into clear findings and involve colleagues in analysis and synthesis to increase consensus and challenge assumptions.
• Apply design thinking and an evidence-based design approach; test assumptions to ensure designs meet user needs with the simplest feasible solution.
• Focus on users and their needs; undertake basic user research in design work and collaborate with researchers to test usability and accessibility.
• Explain design decisions in relation to user needs and the constraints on designs; design to meet a wide range of user needs.
• Evaluate concepts and prototypes and explain them to stakeholders; select, apply and adapt appropriate design patterns; participate in design community discussions.
• Communicate design processes and decisions effectively to gain the confidence of internal colleagues and customers.
• Manage stakeholders and know when to escalate issues to unblock design work.
• Work in an open, iterative and collaborative way within an agile, multidisciplinary team.

Qualifications

• Experience with user-centred design practices and aligning work to agile workflows across the development lifecycle.
• Ability to collaborate with user researchers to understand users and their needs and to test designs for usability and accessibility.