User Researcher

Sanderson; Remote; GBP 60,000 - 80,000; Part time

Job summary

A leading consulting firm is seeking an experienced User Researcher with a strong background in Government Digital Service (GDS) to enhance user-centered digital services. The role involves planning and conducting user research, utilizing a variety of methods, and translating findings into actionable insights in a fully remote setup. Ideal candidates will have proven GDS experience and the ability to work collaboratively within agile teams.

Qualifications

• Proven experience as a User Researcher within GDS or UK public sector projects.
• Strong knowledge of the GDS Service Standard and service assessments.
• Experience running usability testing, interviews, surveys, and workshops.

Responsibilities

• Plan and conduct user research across the service lifecycle.
• Use a range of qualitative and quantitative research methods.
• Translate research findings into clear, actionable insights.

Skills

User Research Experience

GDS Knowledge

Usability Testing

Communication Skills

Agile Team Experience

Job description

Job Description

Role

User Researcher

Rate

£450 p / d (Via Umbrella)

Location

Fully Remote

Duration

3 months

We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user‑centred digital services. You will work closely with multidisciplinary teams to ensure services meet user needs and comply with GDS standards.

Essential Skills & Experience

• Proven experience as a User Researcher within GDS or UK public sector projects
• Strong knowledge of the GDS Service Standard and service assessments
• Experience running usability testing, interviews, surveys, and workshops
• Ability to communicate insights clearly to varied audiences
• Experience working in agile, multidisciplinary teams

Responsibilities

• Plan and conduct user research across the service lifecycle (discovery, alpha, beta, live)
• Use a range of qualitative and quantitative research methods
• Translate research findings into clear, actionable insights
• Collaborate with designers, product managers, developers, and stakeholders
• Ensure research aligns with GDS Service Standard and best practice
• Support teams in making evidence‑based, user‑centred ...