User Experience (UX) Researcher

Raspberry Pi Foundation; United Kingdom; Hybrid; GBP 40,000 - 48,000; Part time

Job summary

A leading educational charity in Cambridge seeks an experienced User Experience (UX) Researcher. The role involves conducting qualitative and quantitative research to understand the needs of educators and young people. Collaborate with cross-functional teams, advocate for user-centred design, and share insights to inform product development. The position offers flexible working options and a chance to make a lasting impact in educational technology.

Benefits

25 days paid annual leave

8% employer pension contribution

Private healthcare

Flexible working hours

Support for parents and carers

Learning and development opportunities

Cycle-to-work scheme

Qualifications

• Demonstrable experience of working as a professional digital User Experience Researcher.
• Understanding of best practice in qualitative and quantitative research.
• Excellent communication skills, particularly the ability to share findings in engaging ways.
• Understanding of product design processes.

Responsibilities

• Contribute to the creation of user personas using research and data.
• Plan and conduct qualitative research with users.
• Collaborate with Product Managers and stakeholders.
• Communicate research findings through engaging reports.

Skills

User Experience Research

Qualitative Research

Quantitative Research

Communication Skills

Collaboration

Tools

Figma

Monday.com

Slack

Job description

Base pay range

Location: Cambridge, UK, UK remote

Salary: £40,000 - £48,000 p.a. full-time equivalent, dependent on experience

Basis: Permanent; full-time, part-time or flexible

Eligibility: You must be eligible to work in the UK

The role

We are looking for an experienced, mid-level User Experience (UX) Researcher to join our team creating innovative products that deliver lasting value to young people and educators worldwide.

In this role, you'll work closely with Product Managers, Designers, and Engineers to plan, design, and conduct both formative and evaluative research. Most of your work will involve engaging directly with educators and young people, helping teams gain a deep understanding of their needs and experiences. Alongside running your own qualitative and quantitative research projects, you'll collaborate with a senior UX researcher to share best practice and guide colleagues in embedding user-centred design across our products.

This role combines the variety and creativity of working on multiple products and challenges, with the chance to see your work make a lasting impact. You'll be part of an agile, collaborative digital team based in Cambridge and working remotely across the UK, using tools such as Figma, monday.com, and Slack to stay connected and deliver meaningful impact at scale.

We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we'll make it work for you, and you can be confident that you'll be joining an exceptional team of people who care about our mission and each other.

Responsibilities

• Contribute to the creation and ongoing development of user personas and archetypes, using research and data to help the team empathise with our audiences and understand their needs and goals
• Plan and conduct qualitative, moderated interviews with a range of users — including both educators and young people
• Carry out unmoderated research, desk research, and analysis of quantitative data (such as site analytics) to assess the impact of our digital platforms, with particular focus on user journeys, engagement, and accessibility
• Collaborate with Product Managers and other stakeholders across the Digital Products team and the Raspberry Pi Foundation to ensure research is targeted at the right problems and informs product design and development decisions
• Work closely with Product Designers to advocate for a user-centred approach, contributing evidence and insight throughout the design process and during the evaluation of user journeys
• Clearly communicate research findings and insights to stakeholders through engaging reports, presentations, and practical examples
• Share knowledge and promote best practice in user experience research across the Digital Products team

Experience And Personal Attributes

We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here.

• Demonstrable experience of working as a professional digital User Experience Researcher
• Understanding of best practice in qualitative and quantitative research, with the ability to synthesise findings into clear, actionable insights
• Excellent communication skills, particularly the ability to share findings in ways that are engaging and accessible to different audiences
• Understanding of product design processes and how research can best support decision making at different stages
• Experience of, or strong interest in, carrying out research with young people as participants
• Experience of working collaboratively with Product Designers, Software Engineers, Product Managers, and other colleagues in a cross-functional team
• Experience of developing user personas and other artefacts that help teams design with users in mind
• Familiarity with using analytics tools to complement user research
• Interest in education and in creating engaging experiences for young people — whether in schools, informal settings, or through hobbies and creative projects.

About Us

The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies. We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly. All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries. Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries. We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.

Benefits

In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues.

• Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year.
• Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution.
• Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus.
• Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life
• Support for parents and carers. We provide generous family leave and flexibility for parents and carers.
• Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family.
• Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees.
• Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work.

Timetable for applications

Closing date: 29 September 2025, 9.00am GMT

Phone screen: Week commencing 29 September 2025

First interview: Week commencing 6 October 2025

Second interview: Week commencing 13 October 2025

Our recruitment process

All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process. Here's what you can expect:

• As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter.
• Eligible applications will be reviewed by our recruitment team and the hiring manager.
• A small number of candidates will be invited to a phone call with the hiring manager. The purpose of this call is to check our understanding of your application and to answer any questions you have.
• We normally have two interviews, at least one of which will take place in-person. Interviews will be with the hiring manager and at least one other colleague.
• You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions.
• If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team at [e-mail].

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Other
• Industries
• IT Services and IT Consulting

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