User Adoption Coordinator

Lorien; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Change Coordinator in Leeds to support IT project delivery through user adoption and change management. This role involves coordinating communication initiatives and training sessions, monitoring user metrics, and preparing detailed reports for project leadership. Ideal candidates have strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office. Join a collaborative team to enhance user experience within diverse projects.

Qualifications

• Experience in communications and change/user adoption.
• Ability to track user adoption metrics and prepare reports.
• Detail-oriented with strong organizational skills.

Responsibilities

• Assist in developing user adoption plans.
• Coordinate communication and training activities.
• Monitor feedback and prepare summary reports.
• Maintain and update project documentation.

Skills

Project support experience

Strong organizational skills

Excellent written communication

Excellent verbal communication

Collaboration in fast-paced environments

Proficiency in Microsoft Office Suite

Familiarity with project management tools

Tools

Microsoft Excel

Think Cell

Job description

Lorien is currently recruiting for a Change Coordinator who will support the delivery of user adoption and change management activities across IT projects within my client's Portfolio. This role works closely with Project Managers, Change Managers, and cross-functional teams to assist in planning, coordinating, and executing communication and training initiatives that drive successful user adoption and enhance user experience (UX).

What you will do in this role is:

• Assist in developing and implementing user adoption and change management plans for projects.
• Coordinate communication activities, including drafting project awareness messages and maintaining communication calendars.
• Support the creation and distribution of training materials and help organize training sessions for end-users.
• Monitor and track user adoption metrics and feedback, preparing summary reports for the PMO leadership team.
• Maintain documentation and ensure timely updates to project communication and training resources.

The skills required in order to be successful in the position:

• Previous experience in a project support, communications, and change/user adoption.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite, especially Excel, think cell would be an advantage and familiarity with project management or collaboration tools.

Should this position be of interest please submit your CV and I will be in contact as required.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.