Used Car Manager

Group 1 Automotive; Ipswich; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global automotive group seeks a Used Car Manager in Ipswich to enhance sales performance and ensure outstanding customer experiences. The role involves leading a team of sales executives, handling sales inquiries, and driving a customer-centric approach. Candidates should have strong leadership and negotiation skills, preferably with motor industry experience. Join a company dedicated to exceptional service with a focus on teamwork, integrity, and professionalism.

Benefits

33 days annual leave

Exclusive retail discounts

Pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 access to healthcare

Paid volunteer day

Training and development opportunities

Qualifications

• A hands-on leader with financial awareness.
• Experience in the motor industry preferred.
• Strong communication skills with a keen eye for detail.

Responsibilities

• Ensure maximum direct selling time.
• Lead and develop all sales executives.
• Resolve operational issues promptly in a customer-centric manner.

Skills

Leadership skills

Negotiation skills

Customer service

Attention to detail

Ability to work under pressure

Job description

Used Car Manager - BMW Ipswich

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Used CarManager you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days( Pro rata) of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Ensure maximum direct selling time.
• Effective handling of all sales enquiries.
• Lead and develop all sales executives ensuring they are focussed and adopt a structured approach.
• Ensure that all operational issues are resolved in a customer centric manner in the shortest possible timeframe.
• Provide guidance and training to salespersons to improve their job performance with particular emphasis on:
• Prospecting, customer follow-up and closing deals
• Time management.
• Establish administrative procedures and policies to assist the smooth handling of all business and adequate sales record.

Helpful skills and qualifications

• Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.
• A hands on leader and financially aware
• Ability to negotiate at all levels with strong leadership skills
• Motor Industry experience is preferable
• Ability to work to timescales effectively
• Keen eye for detail, good communication and a passion for delivering great customer service
• Strong industry knowledge
• Ability to work under pressure

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.