Uptime & Fleet Support Specialist

DAF Trucks UK; Devizes; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Bonus scheme

Training opportunities

Holiday entitlement 22-25 days

Company events

Job summary

DAF Fleet Services in Devizes is seeking a Customer Uptime Controller to join our expanding fleet management team. You will help keep customers' vehicles on the road by coordinating uptime, liaising with dealer networks, and driving efficient fault resolution.

We offer a base salary of £30,000–£33,000 with a quarterly bonus up to £1,500, in-house training, and holiday entitlement of 22 days rising to 25. This role suits a proactive, customer-focused problem-solver with strong IT and

Qualifications

• Proven track record of delivering outstanding customer service.
• Can-do attitude with troubleshooting focus.
• Excellent written and verbal communication.
• High IT literacy; proficient on phone and email.

Responsibilities

• Manage Vehicle Off Road (VOR) progress and escalation with third parties.
• Build strong relationships with DAF’s dealer network to maintain uptime and control costs.

Skills

Customer service

Communication skills

IT literacy

Troubleshooting

Organised

Initiative

Fleet management

Job description

DAF Fleet Services in Devizes is seeking a Customer Uptime Controller to join our expanding fleet management team. You will help keep customers' vehicles on the road by coordinating uptime, liaising with dealer networks, and driving efficient fault resolution.

We offer a base salary of £30,000–£33,000 with a quarterly bonus up to £1,500, in-house training, and holiday entitlement of 22 days rising to 25. This role suits a proactive, customer-focused problem-solver with strong IT and