Unit Personnel Office Administrator

Mitie; Fareham; On-site; GBP 25,000; Full time

Job summary

A leading service provider in Fareham is seeking a Unit Personnel Office Administrator to deliver first-class administration services to Armed Forces personnel. The ideal candidate will possess strong organizational and customer-facing skills, with the ability to effectively manage personnel data and liaise with various stakeholders. This full-time position offers the opportunity to work within a dedicated team in a dynamic environment.

Qualifications

• Well-organised and precise with sound judgement.
• Able to communicate credibly at all levels.
• Versatile and professional in approach.

Responsibilities

• Provide dedicated day-to-day personnel administration.
• Liaise with coordinators and line managers.
• Maintain and protect personnel data.

Skills

Administration experience

Strong organisational skills

Customer-facing experience

Verbal communication

Written communication

IT literacy (MS Office)

Job description

Job Title: Unit Personnel Office Administrator Salary: £24,637.57 per annum Position Type: Permanent Type of Employment: Full Time Hours: 37.5 hours per week Location: HMS Collingwood, Hood Building, Fareham, Hampshire, England, PO14 1AS

Administrator - Personnel Office

An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.

Position Overview

Based in the Personnel Office HMS Collingwood, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces (predominantly the Royal Navy) and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.

Main Responsibilities

This role provides a dedicated day-to-day focal point for personnel administration, acting as a direct customer interface and liaising with co-ordinators and line managers. Duties include arranging travel through an online booking system, working with booking companies and travellers, and collating budget-related information. The post-holder will maintain and protect personnel data, update the joint-Service administration system, and assess entitlements such as pay, allowances, expenses, promotions, and awards. All work must comply with Health and Safety and GDPR requirements. Additional tasks may be assigned by the Line Manager, including supporting or covering other staff.

What We Are Looking For

The ideal candidate will be well-organised, precise, confident, and able to communicate credibly at all levels. They should be versatile, professional, and demonstrate sound judgement, integrity, and a proactive approach. The role requires someone who can stay calm under pressure, adapt to changing needs, and represent MITIE positively. Essential requirements include administration experience, strong organisational skills, and customer-facing experience. Strong verbal and written communication skills, good IT literacy (particularly MS Office), and the ability to build effective working relationships are also required. Knowledge of MOD personnel systems is desirable. Candidates must be able to manage last-minute changes and meet deadlines.

Additional information for internal applicants

Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.