UK - Specialist: Full-Time, Part-Time, and Part-Time Temporary

Apple Inc.; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Specialists in the UK. In this dynamic role, you will provide exceptional customer service, helping customers understand and purchase products while staying updated on the latest offerings. You will work collaboratively in a fast-paced environment, supporting your peers and contributing to a culture of inclusion and diversity. If you are passionate about technology and enjoy working with people, this opportunity offers a chance to grow and make a positive impact on customer experiences.

Qualifications

• Availability to work flexible hours including nights and weekends.
• Ability to personalize solutions based on customer needs.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products.
• Support peers and contribute to an inclusive environment.

Skills

Customer Service

Communication

Teamwork

Problem Solving

Job description

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UK - Specialist: Full-Time, Part-Time, and Part-Time Temporary

United Kingdom Apple Retail

Add to Favourites UK - Specialist: Full-Time, Part-Time, and Part-Time Temporary

Description

Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.Understand and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes.Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services and purchase options, and assist in offering ownership opportunities.Maintain accuracy and follow guidance.Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should have availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

• Demonstrate knowledge of Apple products and services.
• Personalise solutions based on customer needs, and effectively communicate them.
• Work in a fast-paced environment, often supporting multiple customers at the same time.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be curious and open to learning from others and helping each other grow.
• Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
• Be trusted with sensitive or confidential information, keeping with Apple’s core values.

Add to Favourites UK - Specialist: Full-Time, Part-Time, and Part-Time Temporary