Treatment Scheduler

James Paget University Hospitals NHS Foundation Trust; Gorleston-on-Sea; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading healthcare provider located in Gorleston-on-Sea is looking for an administrative professional to manage patient bookings for chemotherapy treatments. You will work closely with healthcare staff to ensure optimal appointment scheduling. Strong communication and organizational skills are essential for success in this role, which is critical for maintaining patient care standards.

Qualifications

• Experience in booking systems and administrative roles.
• Strong communication skills for liaising with healthcare staff.
• Ability to work under pressure and manage appointments effectively.

Responsibilities

• Schedule patients for chemotherapy and non-SACT treatments.
• Manage appointments and cancellations via the electronic booking system.

Job description

Overview

To provide a high-quality booking/administrative service to enable the timely scheduling of chemotherapy and supportive treatment for our patients, using Trust electronic booking systems.

To ensure that the patient booking is an accurate reflection of the patient’s pathway management, ensuring Trust performance objectives for outpatients are met.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate the Trust’s core values and behaviours.

Responsibilities

• To schedule patients for chemotherapy and other non-SACT treatments and procedures, ensuring appropriate appointments are booked for each patient, complying with Cancer Waiting Times targets. This will be achieved by working in partnership with Consultants, Secretaries and Nurses to ensure clinics are utilised to optimum levels, and to provide performance data as requested.
• To be responsible for booking, monitoring and organising appointments and cancellations via the electronic booking system for the Sandra Chapman Centre for outpatient treatment, and Ward 17 for inpatient treatments. Liaising with Secretaries and Consultants to ensure booking requests and cancellations are processed within the required timescales and report any capacity pressures to both the clinical teams and operational management.

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Contact

For further details / informal visits contact: Name: Megan Mackleworth Job title: Business Support Manager Email address: [e-mail] Telephone number: 01493 452850

Alternatively please contact Amie Ogilvie, Admin Team Lead by emailing [e-mail]