Travel Consultant - The Forge (Glasgow)

Barrhead Travel; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading travel consultancy in Glasgow is seeking an experienced Travel Consultant. This role involves creating tailored travel experiences and delivering top-notch customer service. Candidates should possess strong communication skills and an understanding of the travel industry. The position offers a competitive salary, bonuses, and numerous employee benefits, including generous holiday discounts and a company pension scheme. Join a team passionate about travel and dedicated to customer satisfaction.

Benefits

Competitive salary

Bonuses based on sales

Generous staff discounts on holidays

34 days annual leave

Company pension scheme

Qualifications

• Enthusiastic individuals with a passion for travel.
• Experienced Travel Consultants capable of curating personalized itineraries.
• Excellent communicators who engage clients with travel stories.

Responsibilities

• Create exceptional travel experiences tailored to client preferences.
• Provide outstanding customer service and build client relationships.
• Meet sales targets collaboratively with team members.

Skills

Communication skills

Customer service

Sales experience

Travel industry knowledge

Job description

Overview

Are you ready to turn your love for travel into a rewarding career? Barrhead Travel is seeking Travel Consultants with experience in high street retail travel and Luxury brands to join our dynamic sales team. With our commitment to delivering exceptional customer service and creating unforgettable journeys, Barrhead Travel is the perfect place to unleash your passion for travel.

As a Travel Consultant, you'll have the opportunity to immerse yourself in the world of travel, sharing your expertise and enthusiasm with our valued customers. From planning dream vacations to arranging seamless itineraries, you'll be the go-to person for all travel-related queries. With access to an extensive range of destinations, airlines, hotels, and activities, you'll have the tools to craft personalized experiences that exceed expectations.

Responsibilities

• Utilize your retail travel experience to create exceptional travel experiences for clients, tailoring each trip to their unique needs and preferences.
• Provide outstanding customer service, ensuring client satisfaction and building long-lasting relationships.
• Communicate confidently and effectively through various channels, including in-person, over the phone, and via online platforms.
• Stay up-to-date with the latest industry trends, emerging destinations, and travel products.
• Meet sales targets and work collaboratively with team members to achieve branch goals.

Requirements / Who We’re Looking For

• Enthusiastic individuals with a passion for travel and a desire to share their knowledge with others.
• Experienced Travel Consultants who can curate personalized itineraries that cater to each client's unique desires and preferences.
• Excellent communicators who can connect with clients, engaging them with captivating travel stories and insider knowledge.
• Ambitious go-getters who thrive in a dynamic, fast-paced environment and have a natural talent for surpassing targets.

Reasons to Join Us

• Unleash your potential with a competitive salary and bonus structure that rewards your hard work – You will earn on everything you sell!
• Be part of a travel-obsessed team that shares your adventurous spirit.
• Embark on exciting familiarization trips to expand your knowledge and fuel your passion for travel.
• A Personal Development Plan and our commitment to continued training, development, and career progression - share your career-goals with us and we’ll work together to help you achieve them
• A varied company benefits scheme which includes amazing discounts with UK high street retailers
• Generous staff discounts on your own holidays plus discounts available for family and friends
• 34 days annual leave - well, you need time to enjoy those amazing holiday discounts, don’t you
• Perfect attendance reward - £100 holiday voucher
• Refer a friend incentive - £750 reward
• Company pension scheme
• Death in Service
• Long service rewards – love to shop vouchers and celebratory long service lunch or dinner with your colleagues and management

Barrhead Travel is an equal opportunity employer and is committed to diversity and inclusion in the workplace.