Transport Shift Manager

Matthew Clark; Hounslow; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading drinks wholesaler in Hounslow is seeking an Operations Manager to oversee daily transport operations. This role requires managing a team to ensure compliance with health and safety standards while optimizing logistics and customer service. The ideal candidate will have strong leadership skills and a background in transport planning. This position offers competitive salary and career development opportunities.

Qualifications

• Proven experience in managing transport operations.
• Strong understanding of health and safety regulations.
• Experience in logistics and resource planning.

Responsibilities

• Manage daily transport operations ensuring customer service.
• Plan resources and equipment efficiently.
• Ensure compliance with legal transport regulations.
• Conduct regular training sessions for staff on H&S.

Skills

Leadership

Transport planning

Health & Safety compliance

Problem-solving

Statistical analysis

Job description

We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world‑class event spaces to local restaurants and community pubs. With over 200 years of on‑trade experience behind us, and unique insight into the future of our industry, our experience matters.

About the Role

The purpose of this role is to manage the Transport Operation (Drivers / Mates and Transport planning) on a day to day basis, maintaining the highest customer services requirements and H&S standards at lowest delivery costs.

Key Accountabilities

• To identify areas of development and investment within the team to ensure we have the correct skill set and pipeline within the department to meet the demands of our customers through training and strong leadership inline with our strategic goals.
• Strategically plan resource and equipment for both the core business and other activities to ensure the best possible service offering to our customers.
• To ensure we are legally compliant with the operator’s licence restrictions for the site, with specific focus on load restraints and vehicle road worthiness.
• If required, undertake Transport planning on a daily basis to ensure that the appropriate fleet is deployed to meet customer service requirements.
• Assign work to the drivers and mates (if required), maximising both vehicle and manpower utilisation. Follow up on actual driver & mate performance and take corrective action as required.
• Ensure drivers and mates adhere to best practice and the relevant Standard Operating Procedures (SOPs), using them to plan and lead working practices.
• To regularly review delivery routes to identify improvements to customer service whilst minimising costs of delivery.
• To complete processing of pick lists, despatch notes and load sheets in accordance with depot procedures
• To carry out suitable Induction & H&S training for all new entrants & refresher training, as required, for all existing staff.
• To ensure that a comprehensive program of training is identified & implemented to meet all existing H&S requirements.
• To manage a program that provides realistic & suitable H&S drop risk assessments (DRAs) for all customer’s outlets & make recommendations as to any action required to reduce risks to MC delivery crews.
• To ensure that all drivers and mates are fully aware of and comply with all relevant Health & Safety and Fire regulations.
• To ensure that all vehicles and associated equipment are operated in the appropriate and safe manner and check that all vehicles that have had defects, are actioned in a timely manner. Raise Purchase Orders (POs) for repairs, as required and is appropriate.
• Prepare driver tachographs for monthly analysis and ensure MC drivers work within all Legal requirements of Drivers Hours & Working time Directives.
• Ensure that all transport statistics are produced in a timely fashion for internal and external consumption.
• To debrief all drivers on a daily basis checking that all paperwork has been returned and completed with in depot guide lines and to compile errors on a daily basis.
• To communicate to all crews on a regular basis and act as the first point of contact for all drivers and mates, ensuring a speedy response and resolution to any issues, referring to the Depot Manager where appropriate.
• To monitor and take appropriate action with regard to high levels of sickness/absence.
• To carry out investigations and/or disciplinary hearings as and when required.
• Monitior, maintain and manage Smartdrive information.
• Deputise for the Transport Manager

KPIs

• Stock breakages
• Company & Depot standard KPIs

About Us

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.

From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at [e-mail]. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/