Transport Planning Administrator

Ideal Personnel & Recruitment Solutions Limited; Brackley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned recruitment agency is looking for a Transport Planning Assistant in Brackley to support day-to-day planning functions in the transport department. The successful candidate will assist in operational efficiency, maintain compliance documentation, and communicate effectively with drivers, customers, and teams. Strong organisational and customer service skills are essential for this role, and the position is critical for maintaining service levels and continuous improvement within the transport operation.

Qualifications

• Strong understanding of drivers' hours and vehicle compliance.
• Confidence and tact in communication.
• Ability to maintain integrity in time-critical environments.

Responsibilities

• Assists with the smooth running of the transport operation.
• Provide clear communication with customers and teams.
• Gather and present transport data for planning decisions.
• Maintain accurate filing of compliance and HR documentation.
• Collaborate closely with drivers and staff.

Skills

Excellent customer service skills

Understanding of transport operations

Proficient in Microsoft Office

Excellent time management

Organisational abilities

Problem-solving abilities

Self-motivated

Flexible approach

Ability to remain calm under pressure

Job description

Overview

Our well-established and respected client has a permanent vacancy for a Transport Planning Assistant to support the day-to-day planning and administrative functions of the transport department.

This role works closely with the Transport Planner and Transport Compliance Coordinator to help ensure customer service level agreements are met efficiently, compliantly, and in line with company standards. The Transport Planning Assistant is also to provide holiday and sickness cover for the Transport Planning.

Responsibilities

• Assists with ensuring the smooth and efficient running of the transport operation.
• Out of hours\' point of contact when covering planning.
• Provide clear written and verbal communication with customers, drivers, sub-contractors, and maintenance teams.
• Gather, analyse, and present transport data, including telemetry and fill rates, to support planning decisions.
• Maintain accurate filing of driver compliance, training, and HR documentation.
• Ensure all repair records are correctly documented and filed.
• Create and supply PO\'s (with authorisation) ensuring costs are allocated appropriately.
• Take meeting minutes and assist in conducting investigations.
• Uploading timesheets and overtime.
• Review and sign off pre-advice documentation prior to invoicing, raising queries where necessary.
• Carry out 3PL bookings and fixings as required.
• Carry out any other reasonable duties allocated by the National Transport Manager or senior staff.
• Collaborate closely with drivers and colleagues within other areas of the operation.
• Identify opportunities for continuous improvement and added value without compromising service levels.

Requirements

• Excellent customer service skills.
• A strong understanding of transport operations, including drivers hours, and vehicle compliance.
• Proficient in Microsoft Office programs, including Word, Excel, and Outlook.
• Ability to work collaboratively and value the development of self and others.
• Excellent time management, organisational, and problem-solving abilities.
• Confidence, tact, and a persuasive manner.
• Ability to remain calm and focused under pressure.
• Self-motivated, dedicated, and able to use initiative.
• Flexible approach with a “can-do” attitude.
• Understanding of service delivery within operational, legal, and financial constraints.
• Ability to maintain integrity in a pressurised, time-critical environment.
• Consistently completes tasks within agreed timescales.
• Demonstrates an open, direct, and honest attitude at all times.

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so