Transport Planner

Tarmac Trading Limited; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Chelmsford seeks a professional to manage order fulfilment and transport planning. This role will involve ensuring accurate order capture, efficient delivery scheduling and maintaining compliance across the supply chain. Candidates should possess strong communication skills, experience in logistics, and a passion for customer service. This position offers various benefits including a bonus scheme, enhanced holiday entitlement, and development opportunities.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Access to the Tarmac Reward website

Access to Employee Assistance helpline

Training and development opportunities

Qualifications

• Experience managing logistics and planning teams.
• Operational efficiencies and costings.
• Driver management and legal compliance (e.g., O Licence, driver hours).

Responsibilities

• Receive and input customer orders via phone, email, or digital platforms.
• Plan and schedule deliveries based on customer orders and vehicle availability.
• Coordinate with transport planners, hauliers, and drivers.
• Monitor delivery progress and proactively address issues.
• Generate reports on order volumes and delivery performance.

Skills

Strong numeracy and literacy skills

Clear and concise communication skills

Experience with planning tools and systems

Understanding of logistics systems and transport planning processes

Familiarity with continuous improvement methodologies

Knowledge of order fulfilment workflows

Pragmatic and resilient, with a logical approach to problem-solving

Passionate about excellent customer service

Strong stakeholder management and collaboration skills

Job description

This role combines order fulfilment and transport planning responsibilities to ensure accurate order capture, efficient delivery scheduling, and smooth logistics execution. It supports customer satisfaction, operational efficiency, and compliance across the supply chain.

Responsibilities

• Receive and input customer orders via phone, email, or digital platforms.
• Verify order details including product codes, quantities, and delivery instructions.
• Plan and schedule deliveries based on customer orders, vehicle availability, and route efficiency.
• Coordinate with transport planners, hauliers, and drivers to ensure timely and compliant deliveries.
• Monitor delivery progress and proactively address delays or issues.
• transport and order data in planning systems or ERP platforms.
• Generate reports on order volumes, delivery performance, transport KPIs, and exceptions.
• Ensure compliance with legal regulations (e.g., driver hours, vehicle weight limits).
• Handle customer queries professionally and escalate where necessary.
• Support documentation for audits and inspections.
• Contribute to continuous improvement initiatives.
• Support the team as a Fire Warden and First Aider (if required).

Qualifications

• Strong numeracy and literacy skills.
• Clear and concise communication skills.
• Experience with planning tools and systems.
• Understanding of logistics systems and transport planning processes.
• Familiarity with continuous improvement methodologies.
• Knowledge of order fulfilment workflows.
• Pragmatic and resilient, with a logical approach to problem‑solving.
• Passionate about excellent customer service.
• Strong stakeholder management and collaboration skills.
• Ability to positively influence and challenge.
• Focus on team development and customer value.
• Experience managing logistics and planning teams.
• Operational efficiencies and costings.
• Driver management and legal compliance (e.g., O Licence, driver hours).
• Development of internal/external relationships.
• Customer service and positive communication.

Benefits

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

We're proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we're here to support you. Ready to build your future?