Transport Manager

Found Consultancy; England; On-site; GBP 45,000 - 50,000; Full time

Job summary

A growing specialist logistics organization is seeking a Transport Manager based in Middlesbrough, responsible for managing key client contracts and ensuring high standards of service. With a competitive salary of £45,000 to £50,000 and opportunities for travel, the role requires strong leadership and customer management skills in a dynamic, fast-paced environment. Ideal candidates should have a background in supply chain logistics with FMCG experience, and excellent analytical abilities. This position offers a chance to significantly impact operational performance and customer satisfaction.

Qualifications

• Previous experience in supply chain logistics environment.
• Experience within FMCG multi customer operation.
• Strong analytical and numerical skills.

Responsibilities

• Deliver high standard of customer service against targets.
• Manage driver performance and coach as needed.
• Monitor fleet maintenance and manage health & safety investigations.
• Develop productive relationships with regional customers.
• Implement sales maximization strategies.

Skills

Customer Service

Leadership

Analytical Skills

Microsoft Excel

Job description

Overview

Transport Manager. Salary: £45,000k to £50,000k + vehicle. Type: Full time permanent. Location: Middlesbrough, with travel to Manchester & Humberside sites. Sector: Intermodal & UK Road - FMCG. This is an excellent opportunity to join a growing specialist logistics organisation in a Transport Manager appointment. You will have responsibly for several large client contracts ensuring all KPI's are achieved + be the main point of contact for your customers, providing support to UK road, Sea & Rail freight throughout the UK / European region.

Key Areas

• CPC qualification
• Leadership, People & fleet Management
• Customer Service / Client Management
• Maximising commercial opportunities

Key Responsibilities

• Customer Service - Responsible for the delivery of a high standard of Customer Service against agreed targets.
• Driver Management - effective performance management, coach & support
• Manage MPG performance and driving efficiency records, implement improvement actions where required.
• Responsibility for your fleet WTD & Tachograph Infringements.
• Manage health & safety investigations
• Monitor and review fleet ensuring vehicle maintenance is planned effectively
• Customer - develop and maintain productive relationships with regional customer sites and representatives. Ensure relevant KPI's are prepared and targets for performance reviews are met.
• Act as main point of contact on a national level to develop and exceed customer expectations.
• Sales maximisation - Responsible for continual sales maximisation by means of regular contact with all customers.
• Leadership & Management - Responsible for all aspects of L&M. Performance Management, coaching, mentoring, engagement, development & communication.
• Manage internal and external customer service against a standard set of KPIs & budgets
• Adherence to all maintenance related activity working closely with the operations team to achieve full compliance

Qualifications

• Previous experience of working within a supply chain logistics environment
• Previous experience of FMCG multi customer operation
• Good analytical and numerical skills
• Good knowledge of Microsoft / Excel applications