Transport Coordinator

NWF Group; Nantwich; On-site; GBP 30,000; Full time

Job summary

A logistics company in the United Kingdom is seeking a Transport Coordinator to manage delivery vehicle routing. The role involves optimizing fleet efficiency, maintaining driver communications, and ensuring customer service excellence. The ideal candidate will have experience in transport coordination and strong communication skills. This position offers a competitive salary and various perks including training opportunities and discounts.

Benefits

£29,995 per annum

4 on 4 off shift pattern – 6am to 6pm

Extensive training opportunities

Discounts across various services

Company pension and life assurance

Cycle to work scheme

Employee assistance programme

Free onsite refreshments and parking

Qualifications

• Previous experience in a Transport administration/planning/coordination role.
• Team player with strong communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage and supervise driver workloads for smooth operation.
• Maintain communication with drivers and depot staff.
• Coordinate vehicle staffing and maintenance schedules.
• Develop weekly resource plan based on KPIs.
• Prioritize customer service expectations and profitability.
• Review delivery schedules to meet targets and adapt.

Skills

Transport administration/planning/coordination experience

Strong communication skills

Ability to work in fast-paced environment

Self-motivated and initiative-driven

Proactive customer service

Computer literacy

Job description

Job Advert

The Transport Coordinator is an integral part of the Boughey Transport operation and will be responsible for controlling the efficient deployment and routing of delivery vehicles around the UK. This will include route planning, allocating resources and administrating delivery metrics on a day-to-day basis. You will help deliver a first-class customer service through agreed KPI’s that maximise vehicle, equipment and manpower utilisation within a targeted budget whilst maintaining service requirements of work allocated to the resource pool.

Why Boughey?

• £29,995 per annum
• 4 on 4 off shift pattern – 6am to 6pm
• Extensive progression opportunities across the wider group that has 2 other businesses
• Extensive training opportunities with funded accredited courses
• Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
• Medicash
• Long service awards
• The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking

Day to Day

• Manage and supervise driver workloads to ensure smooth running of the operation, utilising geographical knowledge to optimise fleet efficiency.
• Maintain consistent communication with drivers and depot staff, proactively keeping them informed of conditions and challenges, ensuring timely deliveries through tracking software and regular updates, reporting any errors to the Transport Planning Manager.
• Coordinate in conjunction with the Operations Department to ensure that vehicles are fully manned with driver resource and trailer maintenance schedules are executed without failure.
• Develop a weekly resource plan to ensure the efficient use of drivers, vehicles, and equipment, in line with KPIs.
• Prioritise customer service expectations while maintaining commercial awareness and profitability, seeking opportunities to reduce empty running and enhance network efficiency.
• Review delivery schedules periodically to ensure service and revenue targets are met, adapting to changes in customer demand to suit the operational needs of Boughey’s operation to maximise utilisation and profitability.

What will you bring?

• Previous experience in a Transport administration/planning/coordination role.
• Team player with strong and effective communication skills at all levels.
• Ability to work in a fast-paced, dynamic environment.
• Able to work on own initiative, is self‑motivated and see’s tasks through to completion.
• Prioritises objectives and schedules work to make best use of time and resources.
• Proactive in their approach to customer service and continuous improvement.
• Computer literate with the ability to pick up new systems.

Who are Boughey?

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.