Transport Administrator

Prism 7 Resourcing; Willersey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics company in Willersey is seeking a Transport Administrator to coordinate daily transport activities and manage customer communication. You will prepare export documentation and support sales and operations teams. Ideal candidates will have experience in transport and logistics administration, and possess excellent communication and organisational skills. This role offers career development in a supportive environment within UK and European operations.

Benefits

Career development opportunities

Supportive team environment

Growing company with a strong reputation

Qualifications

• Experience in transport, logistics, removals administration and/or customs/export documentation.
• CPC qualification beneficial but not required.

Responsibilities

• Manage daily email correspondence with customers, agents, and internal teams.
• Assist with scheduling and allocation of vehicles and drivers.
• Support route planning and monitor daily schedules.
• Prepare and process customs entries and export documentation.
• Deliver excellent customer service and handle enquiries.

Skills

Written and verbal communication skills

Customer-focused attitude

Organisational and administrative abilities

IT proficiency

Ability to work under pressure

Eager to learn

Job description

The Role:

As a Transport Administrator, you will play a key role in coordinating daily transport activities, handling customer communication, preparing export documentation, and supporting the sales and operations teams. You will ensure that enquiries, schedules and documentation are managed efficiently and professionally.

Key Responsibilities:

• Manage daily email correspondence with customers, agents and internal teams.
• Assist with scheduling and allocation of vehicles and drivers for UK and European operations.
• Support route planning and monitor the progress of daily schedules.
• Prepare and process customs entries and export documentation, including commercial invoices, MRNs and export manifests.
• Prepare, issue and follow up on transport and removals quotations.
• Accurately process paperwork and maintain records using the company’s bespoke software.
• Deliver excellent customer service and handle enquiries in a professional manner.
• Support the identification and development of new business opportunities.

About You:

We are looking for an organised, motivated and confident individual who is keen to build a long‑term career within the transport and removals sector.

Essential Experience:

• Experience in transport, logistics, removals administration and/or customs/export documentation.

Skills & Attributes:

• Excellent written and verbal communication skills, with strong emphasis on professional email correspondence.
• Customer-focused with a positive and proactive attitude.
• Strong organisational and administrative abilities with high attention to detail.
• Confident IT user with experience in data entry and digital communication systems.
• Able to work effectively under pressure and meet deadlines.
• Ambitious, eager to learn and looking for opportunities to progress within the company.
• CPC qualification is beneficial but not required.

Why Join Us?

• Career development and progression opportunities.
• Supportive team environment.
• Growing company with a strong industry reputation.
• Varied and engaging work within UK and European operations.

Schedule:

• Monday – Friday
• 09:00 – 17:00

If you are interested please apply with your CV and you will be immediately contacted.