Transport Administrator

DX; Preston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics firm in Preston is seeking to fill a vital role to support the Shift Manager. This position involves ensuring that drivers are fully prepared through daily briefings, monitoring performance, and maintaining compliance with operational standards. You'll have the chance to thrive in a dynamic environment with opportunities for growth. The company offers competitive pay and numerous benefits including enhanced parental leave, a pension scheme, and recognition for long service. Join the team and contribute to delivering excellent customer service.

Benefits

Competitive Rates of Pay

20 days holiday plus bank holidays

Long Service Recognition scheme

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme including 24/7 Virtual GP

DX Discounts Portal

Excellent career progression opportunities

Qualifications

• Strong organizational skills to manage driver pre-briefs.
• Ability to analyze performance management processes.
• Understanding of operational compliance.

Responsibilities

• Support the Shift Manager with daily pre-briefs.
• Ensure drivers report to pre-brief and manage performance.
• Validate compliance with delivery and collection schedules.

Job description

Role summary

To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our divers are fully prepared on the road enabling them to give our customers the best service experience.

Key responsibilities

• Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
• Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
• Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
• Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
• Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure

Additional information on this role

This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

Benefits

• Competitive Rates of Pay
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!