Transformation Programme Manager

Bromley Healthcare CIC; Orpington; On-site; GBP 53,000 - 61,000; Full time

Job summary

A community interest company is seeking a Transformation Programme Manager to oversee and lead complex healthcare transformation projects aimed at improving patient outcomes. The successful candidate will drive initiatives, manage stakeholder relationships, and implement recognized project management methodologies. With a focus on collaboration and strategic thinking, this role offers the opportunity to make a tangible impact on service delivery and efficiency within the healthcare system in Orpington. Competitive salary and a comprehensive benefits package are included.

Benefits

Pension schemes

Discounted gym memberships

Cycle-to-work scheme

Access to home furnishings and electronics

Employee Assistance Program (EAP)

Qualifications

• Significant experience leading complex, multidisciplinary programmes.
• Experience with commissioners and budgetary management.
• Ability to manage competing priorities and interpret complex data.

Responsibilities

• Oversee the planning and delivery of transformation programmes.
• Engage with internal and external partners, influencing decisions.
• Lead the execution of complex projects aligned with organizational priorities.

Skills

Advanced stakeholder engagement

Negotiation skills

Analytical skills

Project management

Leadership

Education

Degree level education

Lean/Six Sigma or Quality Improvement training

Leadership Qualification

Tools

BI Tools (e.g. Qliksense)

MS Office

Job description

Transformation Programme Manager Band 7 - £53,751 - £60,651 inclusive of HCAS Are you passionate about driving meaningful change in healthcare? We're looking for a dynamic Transformation Programme Manager to lead ambitious programmes that improve patient outcomes and deliver real value. In this pivotal role, you'll shape and deliver complex projects that support our organisational priorities, working closely with clinical teams, corporate services, and system partners. If you thrive on collaboration, innovation, and making a tangible impact, this is your opportunity to help transform the way we deliver care.

Main duties of the job

You will oversee the planning, delivery, and evaluation of transformation programmes, ensuring robust governance and alignment with organisational priorities. Key responsibilities include developing business cases, managing risks, tracking benefits realisation, and reporting progress to senior stakeholders. The role involves engaging with internal and external partners, influencing decision-making, and leading programme assurance reviews. You will also provide expert advice on programme management, coach project leads, and contribute to a culture of continuous improvement across the organisation.

About us

Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.

Compensation

Compensation is contingent upon NHS experience and current banding/pay point.

Benefits

We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.

Job responsibilities

JOB SUMMARY

The post holder will work as part of the Transformation Division reporting to the Head of Strategic Transformation. The post holder will support the Head of Strategic Transformation in co-ordinating the organisational wide transformation programme. Responsible for leading and delivering complex programmes aligned to organisational priorities. The role involves managing multiple complex projects within a transformation portfolio, ensuring delivery of benefits, quality improvements, and financial efficiencies. The post holder will work collaboratively across Integrated Care System (ICS) partners, clinical teams, and corporate services to implement sustainable change using recognised programme management methodologies. The post holder will work with a high degree of autonomy within the Transformation governance framework. Leads designated programmes, taking decisions on prioritisation, resource deployment and risk mitigation; escalates material risks/variances to the Head of Strategic Transformation.

Main duties and responsibilities

• Build strong relationships with other areas of the transformation division to ensure a consistent approach to change management.
• Oversee the programme management of individual transformation programmes as delegated by the Head of Strategic Transformation.
• Engage and build strong relationships with relevant key internal partners to deliver on transformation programmes, including project leads, clinical experts, and service users.
• Communicate, engage and build relationships with key strategic partners to support the delivery of transformation programmes.
• Engage and manage relationships with stakeholders to achieve a common purpose and realise mutual benefits within delegated transformation responsibility.
• Communicate complex, sensitive and contentious information to a wide range of audiences, including in public and local consultations where hostile audiences may be present.
• Use highly developed influential and persuasion skills when proposing major service changes to audiences with significant barriers to acceptance.
• Communicate complex information to a wide variety of audiences.
• Present and explain results clearly and accurately using numerical, graphical and written formats as needed.
• Project manage delegated projects and programmes of work agreed by the Head of Strategic Transformation, working with relevant project leads across the organisation.
• Lead planning, delivery and evaluation of transformation programmes using PRINCE2/Agile principles.
• Develop business cases, benefits realisation plans and risk mitigation strategies.
• Ensure programme governance and reporting to the Transformation Governance Sub Group.
• Manage programme budgets and financial risks, ensuring delivery within agreed resources; influence and negotiate with senior stakeholders to achieve strategic objectives.
• Provide expert advice on programme management methodologies and coach project leads.
• Lead programme assurance reviews and contribute to organisational transformation strategy.
• Manage project and programme linkages and interdependencies, ensuring no work is overlooked or duplicated and risk is managed at the connectivity level.
• Oversee the monitoring, tracking and reporting to the Head of Strategic Transformation and Transformation Board, and other forums, of individual projects and associated changes, advising of any deviations from approved plans.
• Work with others towards achieving shared goals, ensuring team objectives and purpose are clear.
• Respect and be open to the thoughts, opinions and contributions of others.
• Demonstrate a flexible approach to the development and delivery of new programmes where necessary.
• Interrogate and analyse complex and contentious information to support clear reporting and outcomes, including identifying areas of required transformation.
• Review key indicator data when evaluating efficiency opportunities within transformation programmes, establishing evaluation criteria at programme start.
• Support the directorate in project management to ensure value for money across commissioned services and lead significant service development/redesign using appropriate methods linked to the wider strategy targeted at improvements in health outcomes.
• Lead on delegated change programmes and facilitate uptake of initiatives that embed excellence within the health and social care system.
• Lead on delivery of multiple projects and programmes of work, working with colleagues and subject matter experts to scope, plan design and deliver those.
• Support and deliver organisational change and uptake of initiatives that support excellence.
• Be responsible for the delivery of benefits and track realisation of outcomes of any transformation programmes.
• Provide day-to-day line management of staff seconded under the Transformation team.
• Recruit and induct new team members.
• Contribute to a collaborative working environment and innovative culture.
• Ensure day-to-day management and support of services seconded under the transformation directorate while programmes are undertaken.
• Strive for value for money and greater efficiency in the use of budgets and ensure recurrent financial balance year on year.
• Plan, track and report programme budgets/savings, cost pressures and financial risks; recommend corrective actions.
• Highlight potential risks or concerns/delays that may have a financial impact on projects.

Person Specification

Qualifications

• Educated to degree level or equivalent transferable skills and experience.
• Evidence of continuing personal development and learning.
• Lean/Six Sigma or Quality Improvement training.
• Leadership Qualification.

Skills

• Initiative to work on project solutions based on objectives.
• Understand challenges associated with change management and changing outcomes.
• Understanding of NHS and key policy issues that affect business performance.
• Advanced stakeholder engagement, negotiation and influencing skills.
• Ability to interpret and analyse complex data and understand how process changes can impact service performance.
• Ability to manage competing priorities and prioritise effectively.
• Ability to interpret KPI data and communicate effectively complex service developments and changes to varying staffing levels.

Experience

• Significant experience leading complex, multidisciplinary programmes across organisational boundaries.
• Experience of working closely with commissioners/external stakeholders.
• Budgetary management, cost improvement planning and quality impact assessment.
• Staff management and development.
• Proven ability in benefits realisation and business case development.

IT

• Strong understanding of using BI Tools (e.g. Qliksense).
• Strong MS Office Skills.
• Extensive experience of using electronic record systems, including understanding of clinical templates and links to KPIs/outcomes.
• Knowledge of other clinical systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.