Transaction Processing Manager

Dignity Funerals Ltd; Birmingham; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading funeral services provider is looking for a Transactional Processing Manager to modernize finance operations in Sutton Coldfield. This pivotal role involves leading teams across Accounts Payable and Receivable while enhancing efficiency through automation. The ideal candidate will have significant experience in transactional finance, excellent leadership skills, and a strong understanding of financial controls. This position offers a competitive salary, a company bonus scheme, and a hybrid working model.

Benefits

Company bonus scheme (10%)

25 days holiday plus bank holidays

Pension scheme with 4% matched contribution

Life assurance

Free on-site parking

Qualifications

• Significant experience leading transactional finance operations (AP, AR, Treasury).
• Strong track record in delivering process improvement and automation.
• Experience working with ERP systems such as SAP, Oracle or Microsoft Dynamics.

Responsibilities

• Lead and develop transactional finance teams, fostering accountability.
• Optimize transactional finance processes across Accounts Payable, Receivable and Treasury.
• Drive automation initiatives to enhance efficiency and control.
• Ensure compliance with governance and internal controls.

Skills

Leading transactional finance operations

Process improvement and automation

Experience with ERP systems (SAP, Oracle, Microsoft Dynamics)

Financial controls and governance

Leadership and people management

Stakeholder engagement

Advanced Excel skills

Professional finance qualification (ACCA or AAT)

Education

Professional finance qualification (ACCA or AAT)

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Position: Transactional Processing Manager

Contract: Permanent

Location: Sutton Coldfield - Hybrid (3 days office-based, 2 days home working)

Salary: Up to £65,000 per annum

Intro to the role

We are looking for an accomplished and forward‑thinking Transactional Processing Manager to lead and modernise our core transactional finance operations. This is a pivotal leadership role responsible for driving operational excellence across Accounts Payable, Accounts Receivable, and Treasury, while strengthening controls, embedding automation, and delivering continuous improvement at scale.

This role offers the opportunity to shape a high‑performing finance operation that underpins Dignity's financial strength and long‑term performance.

Your role in our story

Reporting to the Director of Finance Operations, you will sit within the Finance leadership team and lead the teams responsible for day‑to‑day transactional finance delivery. You will combine strategic oversight with hands‑on leadership, setting direction, developing capability and ensuring the accuracy, timeliness and integrity of our transactional processes.

You will play a key role in strengthening governance, improving efficiency and partnering with stakeholders across Finance and IT to modernise systems and ways of working.

Why choose us?

• Competitive annual salary
• Company bonus scheme (10%)
• 25 days holiday plus bank holidays
• Pension scheme with 4% matched contribution
• Life assurance
• Hybrid working model
• Free on‑site parking

Your Impact And Responsibilities

As a Transactional Processing Manager, you will :

• Lead, develop and motivate transactional finance teams, creating a culture of accountability, collaboration and continuous improvement
• Own and optimise end‑to‑end transactional finance processes across Accounts Payable, Accounts Receivable and Treasury
• Drive automation and digital transformation initiatives to improve efficiency, accuracy and control
• Ensure robust governance, internal controls and full compliance with regulatory and audit requirements
• Act as a senior point of contact for internal and external audits relating to transactional finance
• Partner with Finance and IT colleagues to streamline workflows and integrate systems
• Monitor performance against KPIs and service‑level standards, providing transparent reporting and insight to senior leaders
• Support month‑end and year‑end close activities, ensuring consistency, quality and timeliness of outputs

Skills And Knowledge

We are looking for someone with :

• Significant experience leading transactional finance operations (AP, AR and Treasury)
• A strong track record of delivering process improvement and automation initiatives
• Experience working with ERP systems such as SAP, Oracle or Microsoft Dynamics
• Sound knowledge of financial controls, governance and audit requirements
• Strong leadership and people management capability, with experience developing high‑performing teams
• Excellent stakeholder engagement and communication skills
• Advanced Excel and strong analytical capability
• A professional finance qualification (e.g. ACCA or AAT) is desirable but not essential

Why this matters

• You will play a critical role in strengthening the financial foundations of Dignity
• Your work will directly improve efficiency, control and service delivery across the organisation
• You will help modernise finance operations through automation and best‑practice processes
• This role offers genuine scope to shape, influence and leave a lasting impact

What are the next steps?

To be considered for this role, please submit your application via the Apply button, where a member of our Talent team will review your application.

About Us

We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 580 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion and professionalism.

We are now building the UK’s leading end‑of‑life company. As part of the Dignity Group, we also operate Farewill, the country’s most prominent will writer and one of the UK’s top probate providers, supporting families before, during and after life’s most important moments.

FCA statement

The FCA regulates us so that some roles may be subject to background checks.

Equality, diversity and inclusion

We know that diverse teams make better decisions, build better products and create a better place to work. Whoever you are, wherever you’re from and whatever your life looks like, we’d love to hear from you. If you need any adjustments to make the process more accessible, please let us know.

Any unsolicited submissions from agencies will be treated as direct applications from the candidate, and no fees will be payable.

We reserve the right, depending on application volume, to close or extend the closing dates for positions; we therefore recommend applying early.