Trainee Shop Manager

Farmfoods; Wolverhampton; On-site; GBP 31,000 - 34,000; Full time

Job summary

A family-owned retail business is seeking a Trainee Shop Manager in Wolverhampton. This position offers an 18-month training program leading to a permanent role, with a starting salary of £31,392.52 and excellent benefits such as a staff discount and training support. Ideal candidates are motivated individuals with a passion for customer service and team leadership. This opportunity can kick-start a rewarding career in retail.

Benefits

30 days holiday per year

15% staff discount

Free life assurance

Workplace pension

Virtual GP and discounted services

Qualifications

• Experience in retail, hospitality, or customer-focused industries.
• Motivation and ambition to learn and develop.

Responsibilities

• Be accountable for the shop and ensure customer satisfaction.
• Motivate and guide the team in a retail environment.
• Control costs including payroll and shrinkage.

Skills

Leadership skills

Customer service

Organisation

Ability to work under pressure

Education

Level 4 Retail Manager apprenticeship qualification

Job description

Overview

Trainee Shop Manager

Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? We are recruiting a trainee shop manager for our new shop opening in the Mitre Retail Park, Wolverhampton (postcode WV2 2AQ). This is a permanent full-time position (45 hours per week) across a 5 days from 7 shift pattern.

Training and structure

This is an 18-month training programme with the potential to become a permanent employee on successful completion. The training includes:

• Initial training working alongside an experienced shop manager to develop practical retail management skills.
• A period of running your shop with high support from your Area Manager.
• Approximately 3–6 months into training, taking full responsibility for your own shop (subject to performance review) while continuing to develop management skills with support from your area manager.
• Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro, our approved training provider.
• Support to upskill Maths and English (if required).
• Completion of an independent end point assessment at the end of training.

Upon successful completion you will be made a permanent employee.

Salary and benefits

• Starting salary of £31,392.52, with potential to increase to £33,948.94 after 6 months, depending on progress and achievement of KPIs.
• A Retail Manager Level 4 apprenticeship standard qualification.
• Paid time to complete apprenticeship coursework.
• Excellent training and support.
• 30 days holiday per year.
• 15% staff discount in any of our shops.
• Free life assurance and workplace pension.
• A staff benefits package including a virtual GP and discounted services/products such as cinema tickets, gym memberships, days out and travel.

Role responsibilities

• Be fully accountable for your shop and ensure customers are looked after and shop routines are completed to maintain a safe, clean and tidy environment.
• Motivate and guide your team to be as successful and efficient as possible.
• Lead by example and help with day-to-day shop operations in a busy retail environment.
• Control key costs including payroll, shrinkage and waste.
• Meet standards in customer service, cash handling, health & safety, stock management, merchandising and presentation.
• Take responsibility for recruitment, training and development of your team.

About you

We are looking for committed, highly motivated, passionate people with drive and ambition to learn and develop in their career. This role offers training, development and a retail qualification. You should:

• Have a friendly, positive, hardworking approach to work.
• Be a people person who can build strong working relationships with colleagues and customers.
• Be trustworthy and reliable as part of a small team.
• Be organised and able to remain calm in busy, high-pressured situations.
• Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.

About Farmfoods

Farmfoods is a family business with ambition. We focus on offering great value and a genuine, friendly customer experience. We promote internal career progression and many management roles originate from our shops.

This opportunity could be the start of a rewarding, long-term career with Farmfoods.