Trainee Primary Care Administrator

JobStart Scheme; Remote; GBP 60,000 - 80,000; Part time

Job summary

A local healthcare provider is seeking a Trainee Primary Care Administrator to join their team. This role involves providing effective reception services, processing appointment requests, and performing general administrative tasks. Candidates should have good communication skills and be educated to GCSE level or equivalent. This is a fantastic opportunity to gain insight into a highly desirable career sector in the healthcare field. Flexible working hours may be available.

Qualifications

• Good communication skills are essential for this role.
• Ability to maintain confidentiality is crucial.
• Teamwork is important in the practice environment.

Responsibilities

• Provide efficient reception service to patients and visitors.
• Process appointment requests via phone and in person.
• General administrative tasks including electronic filing.

Skills

Good communication skills

Ability to maintain confidentiality

Teamwork

Initiative

Education

GCSE level or equivalent

Job description

THE EMPLOYER IS: DERRY GP FEDERATIONThe Derry GP Federation was formed in 2014 and consists of 27 member practices serving over 209,666 patients and covering a wide geographical area from Derry to Strabane, Limavady, Dungiven and Castlederg. The Federation was set up to allow collaboration between member practices, to deliver community-based services for the betterment of all our patients. We are seeking individuals with good communication skills to fill the role of Trainee Primary Care Administrator which will be based in our member GP Practices. This is a fantastic opportunity to gain insight into a highly desirable career sector.

Responsibilities

• Ensure an effective and efficient reception service is provided to patients and any other visitor to the practice.
• Processing telephone requests and in person requests for appointments and telephone consultations, ensuring that all callers are directed to the appropriate health care professional.
• Book in, amend and cancel patient appointments in line with practice policy, ensuring optimum efficiency of the appointment system.
• Operation/updating of computerised information system.
• General administrative tasks such as electronic filing, photocopying and scanning etc as required.
• Action repeat prescription requests and ensure that they are ready for collection.
• Prioritise and organise work efficiently.
• Maintain the confidentiality of the practices patients, ensuring compliance with relevant legislation and practice policies and procedures.
• Any other duties appropriate to the post.

Skills and Qualifications

• Educated to GCSE level or equivalent educational standard.
• Ability to communicate effectively with others.
• Ability to maintain confidentiality.
• Ability to work within a team and on own initiative.
• Able to learn and participate in training deemed necessary for the role.

Further Information

The Employer is: DERRY GP FEDERATIONJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.