Trainee Hire & Sales Coordinator — Customer-Focused

GAP Group; Kilmarnock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading equipment hire company in Kilmarnock seeks a Trainee Hire and Sales Coordinator to facilitate customer relationships and manage hire desk operations. Responsibilities include processing administration, managing equipment hires and resolving issues. The ideal candidate has excellent customer service skills, is an effective communicator, and is proficient in MS Office tools. Comprehensive training is provided for applicants without prior experience. This role offers a competitive salary and various benefits.

Benefits

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank holidays

Contributory Pension Scheme

Employee Welfare Fund

Health & Wellness benefits

Qualifications

• Demonstrate excellent customer service skills.
• Be an effective communicator with strong organizational skills.
• Have proficient IT skills with MS Office knowledge.
• Show ability to work both as part of a team and independently.

Responsibilities

• Process all hire desk administration including queries.
• Manage 40-50 incoming and outgoing hires per day.
• Ensure stock levels meet customer demand.
• Load check vehicles and collaborate with the depot team.
• Resolve customer complaints and supplier issues.

Skills

Excellent customer service skills

Effective communicator

Strong organizational skills

Proficient in MS Office

Strong team player

Job description

A leading equipment hire company in Kilmarnock seeks a Trainee Hire and Sales Coordinator to facilitate customer relationships and manage hire desk operations. Responsibilities include processing administration, managing equipment hires and resolving issues. The ideal candidate has excellent customer service skills, is an effective communicator, and is proficient in MS Office tools. Comprehensive training is provided for applicants without prior experience. This role offers a competitive salary and various benefits.