Trainee Field Service Engineer

TXP; Reading; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading appliance service provider in Reading is looking for a Trainee Field Service Engineer. You'll receive extensive training while diagnosing and repairing household appliances. If you enjoy hands-on work and delivering excellent customer service, this is the perfect opportunity. Competitive salary, bonuses, and a company van are included. Join a respected brand and build a secure career path with growth potential.

Benefits

Access to Perkbox (discounts, perks & treats)

20 days holiday + bank holidays

Progression to permanent role

Qualifications

• Hold a full UK manual driving licence.
• Physically fit to move and lift appliances.
• No previous field engineering experience required.

Responsibilities

• Drive to customer appointments in a company van.
• Diagnose and repair household appliances.
• Provide stellar customer service.

Skills

Customer service passion

Interest in electrics

Problem-solving skills

Job description

Overview

Start Your Career as a Trainee Field Service Engineer with Hotpoint. No experience is required — Hotpoint offers training to qualify as a Trainee Field Service Engineer. If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit.

Responsibilities

• Drive your own Hotpoint van to customer appointments
• Diagnose and repair appliances like tumble dryers, electrical cookers, and washing machines
• Provide top-notch customer service
• Manage your tools and spare parts stock
• Promote our trusted Hotpoint products

Your Training Journey

We\'ll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training:

• Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info
• Shadowing - Join an experienced engineer on the road to see the job in action
• Phase 1 Training (3 weeks) - Technical training at our specialist centre in Peterborough
• On-the-Job Learning (6 - 9 months) - Build your skills with real customers
• Phase 2 Training (2 weeks) - Level up your knowledge learning another appliance

What You\'ll Need

• Passionate about customer service
• Interested in electrics, mechanics, or hands-on problem-solving
• Hold a full UK manual driving licence
• Physically fit - able to move and lift appliances
• Eligible to work in the UK
• No previous field engineering experience is required - just a great attitude and a willingness to learn!

What’s in It for You?

• Pay: £27,000 - £28,000 per year (daily rate equivalent via umbrella company)
• Bonuses: Commission + overtime opportunities
• Vehicle: Fully equipped company van + fuel card
• Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
• Benefits: Access to Perkbox (discounts, perks & treats)
• Progression: The chance to move into a permanent role within 12 months with even more rewards

Why Choose Hotpoint?

• Learn from the best with industry-leading training
• Join a globally respected brand trusted by millions
• Enjoy a secure career path with opportunities to grow
• Be part of a team that values skill, effort, and dedication

Ready to Apply?

This is more than just a job - it\'s the start of a long-term career where you\'ll learn new skills, meet great people, and be proud of what you do.

Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Jodie