Trainee Engineer

Exponential-e Group; Farnborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading British-owned tech company in Farnborough is looking for a motivated individual to provide customer support in a Data Centre environment. The role offers full training for those with no prior experience, and candidates must have a UK Driving License. You will learn a range of technical skills while ensuring service levels are maintained in a fast-paced environment. This position offers great career development opportunities and a supportive workplace culture.

Benefits

Full training provided

Great work environment

Access to training and certification support

Qualifications

• No experience required, full training will be provided.
• Full UK Driving License and personal car essential.
• Ability to pass security checks including SC and BPSS clearance.

Responsibilities

• Providing customer support in a Data Centre environment.
• Ensuring service levels are maintained and ticketing system is up to date.
• Learning technical skills through training and on-the-job experience.

Skills

Willingness to learn

Excellent written and verbal communication skills

Ability to work under pressure

Job description

Are you looking for an opportunity to kick-start your career in IT?

Want to be part of a leading British-owned tech and engineering company? Established in 1996, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.

Your new role

• Working in a Data Centre environment, providing customer support ensuring Service Levels are maintained and the ticketing system is fully up to date
• Work alongside experienced engineers, learning from them through structured training programs and on-the-job experience
• Learn a range of technical skills including cabling/patching and the installation of server, network and storage hardware

What you’ll need to succeed

• No experience required – just a willingness to learn with a friendly, professional and flexible attitude
• You must be able to pass security checks for this job, including SC and BPSS clearance
• Full UK Driving License and your own personal car is essential for this position
• Excellent written and verbal communication skills
• Ability to work well under pressure whilst maintaining attention to detail

What we offer

• No experience required, full training will be provided
• Great environment - our employee survey highlighted that 81% of employees would recommend a friend to work here
• Dedicated Learning and Development team and access to a range of training, courses and certification support

Please click apply now to be taken to our website where you can see the full job description for the role.

Hours: 8.5 hour shifts Mon-Fri, between the hours of 6am and 11pm.

The role will be based full time at the Data Centre so please ensure you are happy with the commute to site on a daily basis.