Trainee Account Manager

Affinity Workforce; Bristol; On-site; GBP 24,000 - 26,000; Full time

Job summary

A recruitment consultancy in education seeks a Trainee Account Manager in Bristol to provide exceptional customer service to schools and trusts. This role offers a salary of £24,000-£26,000 with the potential for a quarterly bonus, and a focus on work-life balance. No previous experience in recruitment is necessary as industry-leading training will be provided. The successful candidate will be proactive, possess excellent communication skills, and be a supportive team member within the growing organization.

Qualifications

• Previous experience in a customer-oriented role is ideal but not essential.
• Excellent verbal and written communication skills are required.
• Ability to prioritize workload effectively.

Responsibilities

• Provide exceptional customer service for large-scale accounts.
• Develop long-lasting relationships with customers.
• Participate in industry-leading training and development programs.

Skills

Excellent communication skills

Organizational skills

Customer service experience

Proactive attitude

Job description

Job Description

Trainee Account Manager at Affinity Workforce Solutions

Why Affinity Workforce Solutions?

Affinity Workforce Solutions are an innovative and industry-leading Education Recruitment Consultancy providing expert Managed Service Provisions to Schools and Trusts across the UK.

We have exciting opportunities to join our rapidly growing team in Bristol, based in the heart of the city!

We are seeking ambitious and customer-orientated individuals to join our team as a Trainee Account Manager, specialising in the delivery of first-class recruitment services to our customers.

These are unique recruitment opportunities, with nothing like this in the education recruitment market! Here at Affinity, we can not only offer you the opportunity to build a long‑lasting and successful career, but one that will also give you fantastic work‑life balance and to be part of a growing and innovative team!

About the role:

• £24,000-£26,000 per annum + quarterly bonus! (OTE: £30,000-£32,000)
• 35 Hours per week! 07:15 - 16:15 during term‑time. Flexible working pattern (4 hours per day) on a shift basis between 09:00-17:00 during school holidays.
• NO COLD-CALLING
• Working across large-scale accounts providing exceptional customer service and developing long‑lasting relationships with our customers.
• Previous experience in Recruitment is not essential as we provide Industry‑leading training and development as part of this role.
• Clear and defined career pathways for progression, with the opportunity to be promoted every 6 months!
• Fantastic work‑life balance!

What you will need to succeed:

• A proactive and 'can‑do' attitude!
• Ideally previous experience within a customer orientated role - demonstrating your passion to deliver excellent services and to build long‑lasting relationships.
• Excellent communication skills - both written and verbal.
• Excellent organisation skills and the ability to prioritise workload.
• Resilience and tenacity to overcome challenges.
• To be a supportive and engaging team member.

Next Steps:

• Apply directly to speak with a member of our Talent Acquisition Team.
• Our hiring process: Interview with Talent Acquisition, Virtual Assessment Centre with Talent Acquisition, Final Interview with Manager and Group Operations Director in our Bristol Office.
• Start Date: late September / early October.
• We look forward to hearing from you!