Trading Standards Enforcement Officer

Warrington Borough Council; Warrington; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local authority in the United Kingdom is seeking a hard-working enforcement officer to join their Trading Standards team. The role focuses on protecting consumers and supporting businesses, with tasks including rogue trader investigations and compliance checks. The position offers a competitive salary and benefits such as 26 days of annual leave, which increases with service. Ideal candidates will demonstrate skills in enforcement and a commitment to community service, with the ability to communicate effectively in English.

Benefits

26 days annual holiday, rising to 31 after 5 years

Access to attractive benefits package

Health & Wellbeing Programme

Qualifications

• Must meet all essential criteria for Grade 6, 7, or 8 positions.
• Proven ability to handle enforcement tasks effectively.
• Experience in consumer protection or public service is desirable.

Responsibilities

• Support businesses and protect consumers through enforcement.
• Engage in rogue trader investigations and ensure compliance.
• Collaborate with various teams in public protection.

Skills

Ability to work independently

Excellent communication skills

Knowledge of trading standards regulations

Job description

We’re proud of the work our Warrington Trading Standards team. Our aim is always to protect consumers, support businesses, and ensure fairness across our borough.

We have considerable experience of both Magistrates and Crown Court proceedings and, where necessary, take a robust approach to tackling rogue traders. Currently, our focus includes rogue trader investigations and Lettings Agents compliance. Alongside this, we’ve been fortunate to receive DHSC funding for a Tobacco and Vapes trainee, which has boosted our capacity to undertake this important work.

The Investigations and Enforcement Team is wide-ranging, incorporating Trading Standards, Financial Investigation and Intelligence, Licensing Enforcement (including animal feed, animal health, and animal licensing), Licensing Enforcement (Alcohol, Taxis, Street Trading, and Gambling), as well as Planning Enforcement and Environmental Crime.

We work closely with Community Safety, Environmental Health and Protection, the Licensing Team, and Housing Standards, all of whom fall within the wider Public Protection and Prevention Service. Together, we aim to identify innovative and efficient ways of working to maximise our resources and deliver the best outcomes for Warrington.

The role

We’re looking for a hard-working officer who can work both independently and as part of our dedicated team, contributing to our aims of protecting consumers and supporting businesses.

This full-time vacancy has arisen as we say a heartfelt thank you and goodbye to a long-standing and dedicated officer who has given over 17 years of service to Warrington and over 20 years service to the Trading Standards profession. It’s an opportunity to step into a role with real purpose with a supportive team and managers.

What's needed?

Check the person specification and ensure you can meet ALL the essential criteria for the grade 6 or 7 or 8 (Grade 9 is not available for this enforcement officers post). Endeavour to evidence all the essential criteria and as many of the desirable criteria as possible in your application in order to increase the likelihood of an interview.

Please note we do not accept or read c.v.'s.

As well as a competitive salary, working for us means you get:

• 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
• Access to our attractive and competitive benefits package
• Access to our Health & Wellbeing Programme

Key Dates & Further Information

For an informal chat please email [e-mail] and either Linda Smallthwaite Investigations and Enforcement Manager or Geraldine Marchment Principal Trading Standards Officer will contact you.

Interviews will be in the early new year.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. Sponsorship is not available for this role. Therefore, you must have the right to work in the UK to be eligible for appointment.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Warrington Borough Council is a Disability Confident employer

Warrington Borough Council Offices, 1 Time Square, Warrington, WA1 2NT