Trade Telesales: Growth & Relationship Specialist

Howdens Joinery; Manchester; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Excellent pension plan with up to 12%"

Up to 32 days annual leave

Generous staff discount on Howdens

Buy-as-you-earn share scheme

40 hour working week

No evening, Sunday or Bank Holiday

Virtual GP access and wellbeing

Strong team culture and team bonus

Job summary

Howdens Joinery is seeking a proactive Business Developer to join our Manchester depot. You will speak to customers face to face and on the phone, build relationships and convert conversations into opportunities and sales.

Working with Kitchen Sales Designers and Territory Sales Representatives, you will generate leads, arrange appointments and keep the pipeline moving, while delivering great service and hitting targets.

Qualifications

• Confident communicator for phone and in-person customer conversations (face to face and on the phone).
• Able to build relationships and turn conversations into opportunities and sales.
• Experience in telesales, account management or customer-focused roles is helpful.

Responsibilities

• Call existing trade customers to build long-term relationships and grow future business.
• Use customer data to spot inactivity and bring accounts back on track.
• Manage a targeted customer list and achieve daily call activity levels.
• Keep up to date with customer projects to identify opportunities to add value and drive repeat business.
• Arrange surveys and appointments for Kitchen Sales Designers.
• Promote products, offers and events to keep customers engaged.
• Support administration, including invoicing and general depot tasks.
• Work closely with the wider team to help the depot hit its targets and deliver great service.

Skills

Face-to-face communication

Relationship building

Telesales

Account management

Lead generation

Sales targeting

Job description

Howdens Joinery is seeking a proactive Business Developer to join our Manchester depot. You will speak to customers face to face and on the phone, build relationships and convert conversations into opportunities and sales.

Working with Kitchen Sales Designers and Territory Sales Representatives, you will generate leads, arrange appointments and keep the pipeline moving, while delivering great service and hitting targets.