TPA / Property Claims Technician

Exchange Street Claims ltd; Bristol; On-site; GBP 28,000 - 40,000; Full time

Job summary

Exchange Street Claims ltd is seeking a Case Manager for their Property TPA Division. This pivotal role involves ensuring excellent customer service, managing a caseload of property claims, and writing comprehensive reports to facilitate settlements. Candidates should demonstrate a proactive attitude and relevant experience in claims management.

Qualifications

• Experience with Household/HNW, Commercial Property & Real Estate claims preferred.
• Proactive approach to managing claims.

Responsibilities

• Provide first-class customer service and manage household and commercial property claims.
• Write detailed reports and liaise with insurers and policyholders.

Skills

Customer Service

Claims Management

Report Writing

Communication

Job description

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first-class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion; ensuring client-specific service level criteria are met.

The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims 0161 667 0428 / [e-mail]. Job Ref: CD233. For all other vacancies, take a look at our website - exchange-street.co.uk