Ticket Office Executive - Chichester

The Goodwood Estate Company Limited; Chichester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious events organization in Chichester is seeking Ticket Office Executives to manage inbound sales and customer service calls. The successful candidates will provide exceptional customer guidance to enhance visitor experiences. Applicants should possess strong customer service skills, energy, and a flexible, team-oriented attitude. This role includes working varied hours during peak events and offers unique benefits such as gym membership and comprehensive training. Join a vibrant team at a one-of-a-kind venue!

Benefits

Discounted products and services from across the estate

Free gym and health club membership

Health cash plan and wellbeing package

Comprehensive training and development opportunities

Company pension with employer contributions

Qualifications

• Experience in Customer Service or Sales required.
• Must demonstrate excellent communication skills.
• Proactive and flexible attitude is essential.
• A team player who thrives in a busy environment.

Responsibilities

• Handle inbound sales and customer service calls.
• Provide advice and guidance to customers.
• Work on events and see through the customer’s eyes.

Skills

Customer Service Experience

Excellent Communication Skills

Proactive Team Player

Energy and Enthusiasm

Job description

Overview

Every year we surprise and delight thousands of guests at our motorsport and horseracing Events and with our Goodwood experiences. We are passionate about giving our customers the best possible experience.

We are looking for Ticket Office Executives to join our Ticket Office team, who are responsible for handling all inbound sales and customer service calls and providing advice and guidance to ensure our customers get the very best out of their visit to Goodwood.

We offer great training on our products and systems and believe that the best way to learn is through experience. You will be working on the events and seeing them through a customer’s eyes.

Salary: £13.80 per hour (including holiday uplift)

What you'll need

• Experience in Customer Service/Sales, with excellent communication skills
• Energy and enthusiasm, with a 'can do' attitude
• You will need to be a proactive, flexible team player
• You will enjoy working as part of a busy, driven team

What you'll get

• Discounted products and services from across the estate
• Free gym and health club membership
• A health cash plan and access to a comprehensive wellbeing package
• A beautifully unique environment
• Excellent training, development and progression opportunities

Please note: As this is an events-based role, you will be required to work flexibly across our headline events, including early and late shifts, weekends, and evenings. During our peak event season (March to September), you may be required to work up to 40 hours per week.

Additional benefits

• A company pension with employer contributions
• Discounted products and services from across the estate
• Free gym and health club membership
• A health cash plan and access to a comprehensive wellbeing package
• A beautifully unique environment
• Excellent training, development and progression opportunities

If you’d like to work somewhere completely unique in the world, then please apply now!