Test Centre Administrator — Flexible Shifts & Impact

Pearson; Lincoln; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading testing organization in Lincoln is looking for a Test Centre Administrator. This role involves welcoming candidates, ensuring a secure testing environment, and providing exceptional customer service. Ideal applicants will have school qualifications in English and Maths, with experience in Microsoft Office being advantageous. Flexibility to work various shifts is required. Join a company recognized for its commitment to diversity and innovation.

Qualifications

• Excellent attention to detail and monitoring skills required.
• Must be flexible to work different days and times.
• Comfort in a quiet testing environment is necessary.

Responsibilities

• Welcome and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures.
• Verify personal identification documents and explain the exam rules.
• Proctor candidates during their exam/test.
• Troubleshoot any technical issues with internal departments.
• Perform housekeeping duties as needed.

Skills

Customer service

Attention to detail

Flexibility

Education

School qualifications in English and Maths

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A leading testing organization in Lincoln is looking for a Test Centre Administrator. This role involves welcoming candidates, ensuring a secure testing environment, and providing exceptional customer service. Ideal applicants will have school qualifications in English and Maths, with experience in Microsoft Office being advantageous. Flexibility to work various shifts is required. Join a company recognized for its commitment to diversity and innovation.