Test Administrator

Pearson; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global testing organization in Southampton is seeking a Test Centre Administrator for a 6-month fixed-term contract. The role involves welcoming candidates, ensuring exam security, and providing excellent customer service. Successful applicants should possess school qualifications in English and Maths, have experience with Microsoft Office, and be flexible to work various shifts. Join us in supporting a unique testing environment.

Qualifications

• Experience with exam testing security and procedures.
• Comfortable in a quiet testing environment.
• Flexible to work different days and times.

Responsibilities

• Welcome, greet and check-in candidates.
• Comply with exam testing security and procedures.
• Proctor candidates during exams.

Skills

Friendly and professional team-player

Attention to detail

Experience with Microsoft Office

Education

School qualifications in English and Maths

Job description

Overview

Pearson VUE has been a pioneer in the computer-based testing industry, delivering more than 15 million certification and licensure exams annually across industries from academia to IT and healthcare. We are a global leader in developing and delivering high-stakes exams via nearly 20,000 Test Centres in 180 countries. Our leadership comes from collaborative partnerships with clients ranging from leading technology firms to government and regulatory agencies. Pearson VUE is a business of Pearson, listed on the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). We are featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and recognised in the Best Employers for Diversity 2019 awards.We are proud to offer an exceptional work environment. We are now hiring for a Test Centre Administrator to join our team in Southampton.

Your Opportunity

Fixed Term Contract for 6 months

Minimum contracted hours: hours per week

Hours may be allocated according to business needs: Mon, Tue, Wed and Fri - to Sat - to Thurs - to or to

We are looking at offering Mon, Tue and Thurs Alternate Saturdays

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
• This role supports a diverse professional team to ensure a positive candidate experience. Availability to work a variety of shifts any day Monday through Sunday is required. Test Centres are open early in the morning, late at night and weekends, so flexibility is essential.

Our Successful Applicant

• Friendly and professional team-player with school qualifications in English and Maths.
• Advantageous to have experience with Microsoft Office (Word, Excel and Outlook).
• Flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance.
• Ability to sit for long periods and escort candidates to and from the exam/testing room.

Our Recruitment Process

This is an essential role, so please apply now. Complete and submit your application directly on our Pearson Careers website. We are reviewing applications daily and interviews are being scheduled, so please submit your application as soon as possible. Wishing you the very best of success with your application!

What to Expect from Pearson

Pearson is one of the 10 most innovative education companies of 2022. At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. We have five business divisions—Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education—and corporate divisions including Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer.

We value an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.