Tesco Colleague - Post Office - Thatcham Express

Tesco; Thatcham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading retail company in Thatcham is seeking a customer-oriented store colleague to provide excellent service to shoppers. The role offers competitive pay starting from £12.87 per hour and opportunities for both stability and flexibility. You will engage with customers, handle transactions, and participate in community events. If you thrive in a dynamic environment and are passionate about service, this could be the role for you.

Benefits

Holiday starting at 20 days plus a personal day

10% off and 15% during pay-day weekends

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• The ability to build rapport with customers.
• Initiative to make decisions that benefit customers.
• Ability to work independently and in a team.

Responsibilities

• Serve shoppers with passion and pride.
• Handle transactions and manage cash with accuracy.
• Complete trainings and ensure compliance with regulations.
• Engage in community and charity events.

Skills

Customer service

Teamwork

Communication

Time management

Job description

Overview

Tesco UK • Thatcham • Permanent • Apply by 29-Sep-2025

Availability Window

Days From time To time Mon 12:00:00 18:00:00 Tue 12:00:00 18:00:00 Wed 08:45:00 14:00:00 Thu 08:45:00 14:00:00 Fri 12:30:00 18:00:00

Our Post Office colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It9s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we9d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you9ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you9re available to work match closely but not exactly to the times we are advertising, we9d still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It9s a committed role, full of everyday challenges, but that9s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You9ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life9s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please read the information available internally
• Click here to read more about the benefits we have available for our colleagues

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Process transactions and declaring moneys / stock with accuracy and integrity whilst processing cash transactions with accuracy and confidence
• Handling confidential and important documents with care and attention to detail.
• Completing all regulatory training and tests in accordance with required timescales.
• Ensuring compliance with any legislative or contract requirements
• Disposing of confidential waste in accordance with the confidential waste routines.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• Working across the store in our service, picking and replenishment areas where required.

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Be able to work independently and well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we9re a place where Everyone9s Welcome.

We know life looks a little different for each of us. That9s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We9re proud to have been accredited Disability Confident Leader and we9re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please read the information available internally

Please note

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please read the internal guidance

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit positions at our internal careers page or the Tesco group site