Tesco Colleague - Phone Shops - Amersham Superstore

Tesco; Amersham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading retail company is seeking a committed individual for a customer service role in Amersham. The position involves ensuring a great shopping experience by maintaining standards and supporting management with stock control. Ideal candidates will have a passion for service and the ability to adapt to a fast-paced environment. The role offers flexible working hours, competitive pay starting from £12.87 an hour, and various employee benefits, including discounts and well-being services.

Benefits

20 days holiday plus personal days

10% off and 15% at payday weekends

Free well-being services

Life cover and pension contributions

Uniform provided

Qualifications

• Passion for delivering great service and greeting customers.
• Drive and motivation in a sales and service environment.
• Ability to adapt to a fast-paced environment.
• Passion for human connection with colleagues.
• Ready to be a brand ambassador.

Responsibilities

• Follow opening/closing routines and maintain facilities.
• Role-model great standards of dress and customer service.
• Demonstrate helpful and friendly behaviours.
• Protect brand image with compliance and diligence.
• Support cost control and stock management.

Skills

Deliver great service

Adaptability

Relationship building

Motivation

Enthusiasm

Job description

Tesco UK • Amersham Superstore • Permanent • Apply by 07-Jan-2026

Availability Window
Sun 10:00 – 16:00
Wed 11:00 – 19:00
Thu 11:00 – 19:00
Sat 12:00 – 18:00

Pay starts from £12.87 an hour; increases to £14.08 inside the M25. Additional payments may also apply.

New colleagues joining Tesco Mobile are guaranteed a minimum of 12 hours each week.

We schedule contracted hours within these times and give 3‑weeks’ notice of shifts. We support flexibility: if your availability matches closely but not exactly, we still welcome you.

Customers are at the heart of everything we do.

This role is for doers with variety. It is a committed role full of everyday challenges that makes it exciting.

Benefits

• Holiday: 20 days + a personal day, rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague ClubCard
• Free wellbeing services for your mind, body and life
• Colleague deals on handsets and sims – share with family and friends
• Life cover five times your pay and an award‑winning pension with matching contributions up to 7.5%
• Choose benefits: discounts, shares, cycle‑to‑work schemes
• Uniform provided and policies for all life moments
• Colleague networks for background diversity – read more

Responsibilities

• Deliver a great shopping trip by following opening/closing routines, keeping facilities in order and acting on customer feedback.
• Role‑model great standards of dress and readiness to serve customers.
• Follow service culture, role‑model helpful and friendly behaviours, demonstrate enthusiasm.
• Protect legal brand with compliance, safe routines and due diligence.
• Support manager to control costs, deliver budgets, maintain stock accuracy and stock control routines.

Qualifications

• Passion for delivering great service and greeting customers with a smile.
• Drive and motivation to work in a sales and service environment.
• Ability to adapt to fast‑paced, ever‑changing environment.
• Passion for human connection and building relationships with colleagues.
• Ready to be a brand ambassador – on time, well presented.

About Tesco

Tesco’s vision is to become every customer’s favourite way to shop, serving communities and the planet a little better every day.

Diversity, equity and inclusion mean everyone is welcome and represented.

Flexible working is encouraged throughout the application process.

We are Disability Confident Leader and commit to an inclusive recruitment process.