Tesco Colleague - Mansfield Jubilee Extra

Tesco; Mansfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A major UK retailer in Mansfield is seeking enthusiastic colleagues to join our team. You will provide excellent customer service, work across various store areas, and have the opportunity for flexible hours. Benefits include starting pay of £12.45, holiday entitlement, and employee discounts. Join us to contribute to a vibrant shopping experience while being part of a diverse team.

Benefits

20 days holiday plus personal day

10% discount with Colleague Clubcard

Access to wellbeing services

Life cover

Uniform provided

Qualifications

• Passion for delivering great service.
• Ability to build rapport with customers.
• Team player who communicates well.

Responsibilities

• Serve customers with passion and pride.
• Work across the store in various areas.
• Handle products carefully to maintain quality.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Overview

Tesco UK, Mansfield. Apply by 22-Sep-2025.

Availability Window: Days From Time To Time — Sun 05:00:00 to 10:00:00; Fri 05:00:00 to 08:45:00; Sat 05:00:00 to 13:00:00.

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The availability windows show the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Note: you must be over 18 to apply for this role.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends with the Colleague Clubcard
• Access to free wellbeing services with resources to support mind, body and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use — from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for life moments
• Access to our colleague networks for diverse backgrounds (additional information available from the company)
• Additional information about available benefits

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service
• Being passionate and knowledgeable about the products and services within the store
• Working across the store in service, picking and replenishment areas where required
• Putting into practice the training you have received, to work safely, effectively and serve customers brilliantly
• Making decisions that are right for customers, delivering routines in store that meet customer needs
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere
• Being knowledgeable about store performance and understanding your role in driving service, sales, reducing waste and shrink, and delivering profit
• Handling products with care to maintain quality and ensure they reach customers in the best condition
• Being yourself, living our values, making everyone feel welcome and following policies
• Occasionally you may be required to accept deliveries into the store

You will need

• A passion for delivering great service and greeting customers with a smile
• The ability to build rapport with customers so they leave having had a great shopping experience
• To take the initiative and make decisions for customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit and celebrate success
• Be at work on time, well presented and ready to be a brand ambassador

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” We aim to be a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, you can feel represented and welcome at work. We are a place where Everyone's Welcome.

We welcome flexible working and understand life varies for everyone. Talk to us during your application about how we can support you.

We are proud to be accredited Disability Confident Leader and are committed to an accessible recruitment process. For more information on accessibility support, please contact us internally.

Please note: Tesco will recruit individuals who have passed the school leaver's age. For the school leavers age in your country, please refer to the legacy guidance. We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm, or in areas such as warehouse, beers, wines and spirits, counters, bakery and driving roles.

On occasions with high volumes of applications, some roles may close earlier than the advertised end date. We will offer feedback to candidates who attend an interview.

For more information about Tesco, please visit the official site.