Tenant Involvement Project Manager NCCHS

Nottingham City Council; Nottingham; Hybrid; GBP 40,000 - 45,000; Part time

Job summary

A local government authority is seeking a Project Manager for Tenant Involvement to lead tenant engagement and projects adhering to regulatory standards. The role is critical in driving tenant engagement strategies and creating partnerships for community involvement. The position offers a fixed-term contract with a salary starting at £40,777. This hybrid role provides benefits aimed at improving work-life balance and supporting diverse applicants.

Benefits

26 annual leave days

Generous pension scheme

Employee Assistance Programme

Discounted local facility membership

Qualifications

• Excellent resident engagement and relationship management skills.
• Experience of consulting with residents effectively.
• Good Project Management Skills.
• Excellent communication skills.
• Willingness to work flexibly and as part of a team.
• Ability to manage multiple conflicting priorities in order to meet deadlines.

Responsibilities

• Lead tenant and leaseholder involvement projects to meet statutory requirements.
• Drive the Housing Services Tenant Engagement Strategy.
• Manage and evaluate projects for health and wellbeing.
• Oversee financial processes and audits.
• Support the Head of Involvement operationally and strategically.
• Act as a contact point for tenants and partner agencies.

Skills

Resident engagement

Relationship management

Project management

Communication

Flexibility

Managing conflicting priorities

Job description

Overview

About the Role: As a Tenant Involvement Project Manager, you will lead the development and delivery of tenant and leaseholder involvement projects, ensuring they meet statutory and regulatory requirements such as the Social Housing White Paper, the Building Safety Bill, and the Tenant's Charter. You will drive Nottingham City Council Housing Services' Tenant Engagement Strategy, putting tenants and leaseholders at the heart of decision-making and service improvement. The role involves managing and evaluating projects that promote participation, health, and wellbeing, while building strong partnerships with local organisations, funders, and community groups. You will oversee grant applications, financial processes, and audits to ensure value for money and compliance, and provide operational and strategic support to the Head of Involvement. Acting as a key point of contact for tenants, leaseholders, and partner agencies, you will champion collaboration, promote equality and inclusion, and create meaningful opportunities for residents to influence the services that affect their homes and communities.

Responsibilities

• Lead the development and delivery of tenant and leaseholder involvement projects to meet statutory/regulatory requirements.
• Drive forward the Housing Services Tenant Engagement Strategy and ensure tenants and leaseholders influence decision-making and service improvement.
• Manage and evaluate projects focused on participation, health, and wellbeing; build partnerships with local organisations, funders and community groups.
• Oversee grant applications, financial processes and audits to ensure value for money and compliance.
• Provide operational and strategic support to the Head of Involvement.
• Act as a key point of contact for tenants, leaseholders and partner agencies; promote collaboration, equality and inclusion; create meaningful opportunities for resident influence.

About You

We’re looking for someone who brings:

• Excellent resident engagement and relationship management skills
• Experience of consulting with residents effectively
• Good Project Management Skills
• Excellent communication skills
• Willingness to work flexibly and as part of a team
• Ability to manage multiple conflicting priorities in order to meet deadlines

Application Details

Job Description: Role: Project Manager – Tenant Involvement; Contract Type: 9-month fixed term contract/secondment; Working Hours: 18.5 hours per week (Thursday, Friday 7.4 hours; Wednesday 3.7 hours); Working hybrid. Salary: Grade H – Starting £40,777 (Level 1) rising to £44,075 (Level 4) per annum. Location: Harvey Road, NG8 or Loxley House, NG2.

Benefits and Diverse Workplace

We offer benefits including: 26 days annual leave (rising to 33 days after 5 years) plus bank holidays; generous defined benefit pension scheme; Smart Working to support work-life balance; Employee Assistance Programme; discounted membership at local facilities; and more. Nottingham City Council is committed to recruiting a talent workforce that reflects the communities we serve and welcomes applications from diverse backgrounds, including Minority Ethnic communities, LGBTQ+ communities, and disabled people.

Closing Date

Closing Date: 28 September 2025 (midnight). The advert may close early; please apply promptly. For queries about the role or recruitment process, contact us via email. For technical application issues, contact our Employee Service Centre.