Tenancy & Compliance Coordinator

cobaltrecruitment; Birmingham; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Cobalt Recruitment is seeking a Tenancy Administrator to join its residential management team in Birmingham. The role focuses on coordinating tenancy administration, maintaining documentation and supporting compliance with letting legislation.

The office-based position runs Monday to Friday, with occasional travel to properties and other offices. You will work closely with the Property Manager to ensure smooth lettings, renewals and tenancy variations, while delivering a high standard of service

Formación

• Experience in tenancy administration or property management processes.
• Understanding of landlord and tenant responsibilities or interest in legislation.
• Ability to maintain records and manage documentation deadlines.
• Strong communication with tenants, contractors and colleagues.
• Confident with Microsoft Office tools.

Responsabilidades

• Coordinate tenancy administration including new lettings, renewals and end-of-tenancy processes.
• Liaise with letting agents for property appraisals and offers.
• Collate tenancy documents and references for tenancy agreements.
• Support compliance with letting legislation including EPC, Right to Rent and deposit protection.
• Coordinate property inspections, inventories, check-ins and pre-tenancy safety checks.
• Arrange periodic safety inspections (gas, electrical, PAT, water sampling).
• Assist with rent reviews and tenancy record updates.
• Log maintenance requests and raise purchase orders with contractors.
• Support dilapidations, deposit disputes and insurance claims within required timeframes.
• Coordinate utilities during tenancy changes and maintain records.
• Assist landlord registration and licensing administration.
• Respond to tenant enquiries and liaise with internal/external teams.
• Update property management systems and internal reporting.

Conocimientos

Tenant administration

Residential lettings

Property management

Record keeping

Communication

Outlook

Word

Excel

Organised

Deadline management

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descripción del empleo

Cobalt Recruitment is seeking a Tenancy Administrator to join its residential management team in Birmingham. The role focuses on coordinating tenancy administration, maintaining documentation and supporting compliance with letting legislation.

The office-based position runs Monday to Friday, with occasional travel to properties and other offices. You will work closely with the Property Manager to ensure smooth lettings, renewals and tenancy variations, while delivering a high standard of service