Temporary Shop Manager - IIkley

Scope; Ilkley; On-site; GBP 100,000 - 125,000; Full time

Job summary

A charitable organization in Ilkley is seeking a Shop Manager for a fixed term of 3 months. The role involves running the shop, creating appealing window displays, and managing volunteers. We're looking for a retail enthusiast with experience or a keen desire for management. The ideal candidate will prioritize customer experience and teamwork. Benefits include 35 days of annual leave and support for disabled candidates. Applications close at 11:59 pm GMT on December 12, 2025.

Benefits

35 days annual leave

Flexible working

Company pension

Excellent training and career development

Wellbeing incentives

Qualifications

• Passion for retail and fashion.
• Experience running a shop or readiness for a management role.
• Ability to deliver the best customer experience.

Responsibilities

• Run the shop and manage everyday challenges.
• Design eye-catching window displays.
• Recruit and train volunteers.

Skills

Customer focus

Team player

Attention to detail

Proficiency in Microsoft Office

Job description

Make a real difference to the lives of disabled people

The role

Fixed term (3 months), 35 hours a week at Scope’s Ilkley shop – 48 The Grove, Ilkley, LS29 9EE. As Shop Manager you will have the autonomy to run the shop, using your creativity and flair to flourish in our retail environment. You may generate and process stock, design eye‑catching window displays, recruit and train volunteers, and manage everyday challenges.

For more information about the role’s responsibilities, and the skills and experience required please see the full job description.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion. You should either have experience running a shop, or be looking for a management role as the next step in your career.

To be successful in this role you will:

• Be commercial and focused on delivering the best customer experience.
• Have a can‑do attitude and always put the customer’s needs first.
• Be a dedicated team player with a strong work ethic.
• Have excellent accuracy and attention to detail.
• Be proficient in the use of Microsoft Office.

Please explain in your application, with examples, how you can meet these important skills. We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Shop hours

Scope Charity Shops are open every day. Some weekend and Bank Holiday cover is required. Our full‑time hours are 35 hours a week, working five days out of seven. Weekly hours for part‑time vacancies are on a seven‑day rota.

Scope benefits

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives (discounted gym membership, cycle‑to‑work scheme, and more)

Disabled candidates

We are a disability equality charity and encourage applications from disabled people and those with impairments, conditions and access needs. For applicants requiring adjustments, please email [e-mail]. Scope will interview all disabled candidates who meet the essential criteria for the post and will support adjustments throughout the application process.

Equality, Diversity and Inclusion

Scope is committed to Equality, Diversity and Inclusion. We encourage people of colour and other underrepresented communities to apply. We aim to create a workforce that reflects the communities we serve and to treat everyone with dignity and respect.

We welcome all applications by 11:59 pm GMT on Friday 12 December 2025. Please note that successful candidates will be subject to an enhanced DBS check.

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