Temporary Service Administrator | Maternity Cover (Ledbury)

Meridian Business Support Ltd; Wellington Heath; On-site; GBP 22,000 - 25,000; Full time

Job summary

Meridian Business Support Ltd is seeking a Temporary Service Administrator in Ledbury. The role is based in the Service Department, offering a busy, collaborative environment and realisation of essential admin duties.

The position supports customer service through updating systems, processing orders, scheduling work, and keeping records accurate, with a strong emphasis on organisation and proactive communication.

Qualifications

• Administration experience is essential.
• Strong customer service skills required.
• Excellent attention to detail is a must.
• Organised and able to manage own workload.
• Good team player with collaborative approach.
• Strong communication skills and proactive attitude.
• ERP experience is advantageous but not essential.

Responsibilities

• Maintain and update company systems accurately.
• Provide administrative support to the Service Team.
• Handle customer enquiries and service-related queries.
• Process orders and customer requests.
• Book service appointments and schedule work.
• Raise quotations and order spare parts.
• Update equipment and customer records.
• Chase outstanding orders and assist with timely dispatch of goods.
• Provide cover for other admin team members during holidays/absences.

Skills

Administration

Customer service

Attention to detail

Organised

Team player

Communication

Proactive

ERP experience

Tools

ERP systems

Job description

Meridian Business Support Ltd is seeking a Temporary Service Administrator in Ledbury. The role is based in the Service Department, offering a busy, collaborative environment and realisation of essential admin duties.

The position supports customer service through updating systems, processing orders, scheduling work, and keeping records accurate, with a strong emphasis on organisation and proactive communication.