Customer Service Pro (12-Month Temp)

Manpower UK Limited; Huthwaite; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free on-site parking

28 days holiday

Job summary

Manpower UK Limited is seeking a Customer Service Administrator on a 12-month maternity cover for a busy department. The role involves handling inquiries by phone and email, updating records, and delivering excellent support in a fast-paced office setting.

You will work with a small team, learn new processes, and adapt to changing situations while maintaining a professional and reliable approach to work. On-site parking is available and the position operates with standard office hours.

Qualifications

• Excellent telephone manner and communication skills.
• Good typing and computer skills.
• Strong organisational abilities.
• A positive, flexible attitude and willingness to learn.
• Ability to work well as part of a team.
• A strong work ethic and reliable approach to work.

Responsibilities

• Handling customer service enquiries via telephone and email.
• Working with computer systems and accurately updating records.
• Providing excellent customer support and maintaining professional communication.
• Responding to general customer queries, reviews, and company-related enquiries.
• Managing your workload effectively and staying organised.
• Working closely within a small team of two.
• Learning new processes and adapting to changing situations as required.

Skills

Excellent telephone manner

Typing skills

Computer skills

Organisational abilities

Positive attitude

Team player

Work ethic

Job description

Manpower UK Limited is seeking a Customer Service Administrator on a 12-month maternity cover for a busy department. The role involves handling inquiries by phone and email, updating records, and delivering excellent support in a fast-paced office setting.

You will work with a small team, learn new processes, and adapt to changing situations while maintaining a professional and reliable approach to work. On-site parking is available and the position operates with standard office hours.