Service Admin Coordinator (Temporary Maternity Cover)

Confidential; Ledbury; On-site; GBP 18,000 - 19,000; Full time

Job summary

Confidential in Ledbury is seeking a Temporary Service Administrator to join the Service Department. You will provide essential administrative support, help keep systems up to date and assist the team in delivering excellent service to customers in a busy environment.

This is a varied and fast-paced role that would suit someone who enjoys organisation, problem-solving, and teamwork. The maternity cover runs until at least November 2027 with a strong possibility of becoming permanent.

Qualifications

• Previous administration experience.
• Strong customer service skills.
• Excellent attention to detail.
• Organised and able to manage workload effectively.
• Team player with proactive communication.

Responsibilities

• Maintain and update company systems accurately.
• Provide administrative support to the Service Team.
• Handle customer enquiries and service queries.
• Process orders and customer requests.
• Book service appointments and schedule work.
• Raise quotations and order spare parts.
• Update equipment and customer records.
• Chase outstanding orders and support timely dispatch of goods.

Skills

Administration experience

Customer service

Attention to detail

Organised

Teamwork

Communication

Tools

ERP systems

Job description

Confidential in Ledbury is seeking a Temporary Service Administrator to join the Service Department. You will provide essential administrative support, help keep systems up to date and assist the team in delivering excellent service to customers in a busy environment.

This is a varied and fast-paced role that would suit someone who enjoys organisation, problem-solving, and teamwork. The maternity cover runs until at least November 2027 with a strong possibility of becoming permanent.