Service Administrator (Maternity Cover) – Potential Permanent

Meridian Business Support Ltd; Ledbury; Presencial; GBP 15.000 - 21.000; Jornada completa

Descripción de la vacante

Meridian Business Support Ltd is recruiting a Temporary Service Administrator for our client in Ledbury. Working within the Service Department, you will provide vital administrative support, keep systems up to date and help the team deliver excellent service to customers.

The role is Monday to Thursday 8:30am-5:00pm and Friday 8:30am-4:30pm, paying £13.10 per hour. It is a maternity cover position with a strong possibility of becoming permanent.

Formación

• Previous administration experience is essential.
• Strong customer service skills are required.
• Excellent attention to detail is a must.
• Excellent organisation and workload management.
• Good team player with proactive communication.
• ERP experience is advantageous but not essential.

Responsabilidades

• Maintaining and updating company systems accurately.
• Providing administrative support to the Service Team.
• Managing customer enquiries and assisting with service-related queries.
• Processing orders and customer requests.
• Booking service appointments and scheduling work.
• Raising customer quotations and ordering spare parts.
• Updating equipment and customer records.
• Chasing outstanding orders and supporting the timely dispatch of goods.
• Providing cover for other members of the administration team during holidays and absences.

Conocimientos

Administration experience

Customer service

Attention to detail

Organisation

Teamwork

Communication

Herramientas

ERP systems

Descripción del empleo

Meridian Business Support Ltd is recruiting a Temporary Service Administrator for our client in Ledbury. Working within the Service Department, you will provide vital administrative support, keep systems up to date and help the team deliver excellent service to customers.

The role is Monday to Thursday 8:30am-5:00pm and Friday 8:30am-4:30pm, paying £13.10 per hour. It is a maternity cover position with a strong possibility of becoming permanent.