Temporary Customer Care Executive

Office Angels; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A staffing agency is seeking a Temporary Customer Service Executive to provide outstanding support in a hybrid work environment. This role involves responding to customer inquiries through various channels, including email and social media. Candidates should possess excellent communication skills, problem-solving abilities, and a tech-savvy mindset. This temporary position offers flexible hours and the possibility of extension based on performance. Ideal for those looking to gain valuable experience in customer service and enjoy working in a supportive team.

Benefits

Flexible hours

Supportive team

Valuable experience

Qualifications

• Demonstrated experience in customer service or a similar role.
• Strong written and verbal communication skills.
• Ability to engage with customers on social media platforms.

Responsibilities

• Respond to customer emails promptly.
• Answer phone calls and provide information.
• Engage with customers on social media.

Skills

Excellent communication skills

Problem-solving abilities

Experience in customer service

Tech-savvy mindset

Job description

Job Title: Temporary Customer Service Executive

Start Date: Monday 8th December 2025

Duration: 2 months - possible extension

Hours: 09:00 - 17:30

Pay: £13.85

This role requires working two days in the office and three days remotely - HYBRID WORKING

Are you a pet lover and enjoy working with animals then this role is the role for you! If you own a dog you would even be able to take your dog to work for the day :)

About the Role

Are you passionate about helping others and providing outstanding customer service? Our client is looking for a Temporary Customer Service Executive to join their dynamic team! This is an exciting opportunity to enhance your skills while ensuring customer satisfaction through various communication channels.

Key Responsibilities

As a Temporary Customer Service Executive, you will be the voice of our client! Your main tasks will include:

• Responding promptly to emails, ensuring all customer inquiries are addressed efficiently 📧
• Answering calls with a friendly demeanour, providing information and resolving issues over the phone ☎️
• Engaging with customers on social media platforms, addressing questions and comments in a timely manner 💬

What We're Looking For

To thrive in this role, you should have:

• Excellent communication skills, both written and verbal 🗣️
• Strong problem-solving abilities and a customer-first attitude
• Experience in customer service or a similar role is a plus!
• A tech-savvy mindset, comfortable navigating social media and email platforms 💻

Why Join Us

• Flexible Hours: Perfect for balancing personal commitments! ⏰
• Supportive Team: Work alongside a group of enthusiastic and dedicated professionals 🤝
• Valuable Experience: Enhance your resume with this temporary role while gaining insights into the customer service industry 📈

Duration

This is a temporary position with the potential for extension based on performance and organizational needs.

How to Apply

If you're ready to embark on this exciting journey with us, we want to hear from you! Please send your resume and a brief cover letter outlining your relevant experience to: [e-mail]

Join us in making a difference in our customers' lives and become part of a team that values your contributions! We can't wait to meet you! 🎉

Equal Opportunity Statement

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Candidate Privacy Statement

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.