Temp Customer Service Advisor - Gloucester | Weekly Pay

RE Resource Group; Gloucester; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Free lunches

Bright Gloucester offices

Job summary

RE Resource Group's client in Gloucester is seeking a Customer Service Advisor for a temporary period through the Christmas peak. You will handle enquiries across telephone, email and live chat, delivering a friendly and professional service.

We are looking for someone with excellent spoken and written English, able to stay calm under pressure and provide accurate product and delivery updates. Shifts are Monday to Friday 8:30am to 5pm, £13.50 per hour, with overtime available.

Qualifications

• Excellent spoken and written English.
• Resilient, confident and friendly communicator.
• Previous customer service experience is advantageous.

Responsibilities

• Respond to customer enquiries via telephone, email and live chat.
• Assist with product queries, delivery updates and general questions.
• Provide a friendly, professional and helpful customer experience.
• Manage a varied workload during busy periods.
• Communicate effectively with customers and colleagues to resolve queries.

Job description

RE Resource Group's client in Gloucester is seeking a Customer Service Advisor for a temporary period through the Christmas peak. You will handle enquiries across telephone, email and live chat, delivering a friendly and professional service.

We are looking for someone with excellent spoken and written English, able to stay calm under pressure and provide accurate product and delivery updates. Shifts are Monday to Friday 8:30am to 5pm, £13.50 per hour, with overtime available.