Temp Peak-Season Customer Service Advisor – Free Lunches

RE Recruitment Group; Gloucester; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Free lunches

Nice offices in Gloucester

Job summary

RE Recruitment Group is recruiting on behalf of a Gloucester-based client for a temporary Customer Service Advisor to cover the Black Friday and Christmas peak. You will handle enquiries by phone, email and live chat, delivering a friendly, professional service across multiple channels.

Working hours are Monday to Friday, 8:30am to 5pm, paying £13.50 per hour with overtime available. The role starts Monday 9 November and runs through to Christmas in a busy retail environment.

Qualifications

• Excellent spoken and written English.
• Resilient, competent and confident communication with customers.
• Ability to remain calm and professional in busy environment.

Responsibilities

• Responding to customer enquiries via telephone, email and live chat.
• Assisting with product queries, delivery updates and general customer questions.
• Providing a friendly, professional and helpful customer experience.
• Managing a varied workload during busy periods.
• Communicating effectively with customers and colleagues to resolve queries.

Skills

English (spoken)

English (written)

Customer service experience

Job description

RE Recruitment Group is recruiting on behalf of a Gloucester-based client for a temporary Customer Service Advisor to cover the Black Friday and Christmas peak. You will handle enquiries by phone, email and live chat, delivering a friendly, professional service across multiple channels.

Working hours are Monday to Friday, 8:30am to 5pm, paying £13.50 per hour with overtime available. The role starts Monday 9 November and runs through to Christmas in a busy retail environment.